Sales Administrator / Front Desk, Horsham, PA. On-Site

AnswerNet, Inc.; Horsham (PA); Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

AnswerNet in Horsham, PA is seeking a Sales Administrator/Front Desk Receptionist to join our on-site team. You will be the first point of contact, greeting visitors, handling calls, and supporting the sales and operations teams with essential administrative tasks.

Responsibilities include capturing leads, inputting data in the CRM, generating reports in Excel, and coordinating communications. The role combines front-desk duties with office support, requiring professionalism, reliability, and a

Qualifications

• Reliable transportation to the office.
• Strong telephone and customer service skills.
• Detail-oriented with problem-solving abilities.
• Proficiency in Excel and Word; CRM familiarity.

Responsabilités

• Lead management: input sales leads and CRM updates.
• Compile and distribute weekly/monthly reports.
• Front desk duties: answer calls professionally.
• Administrative support including scanning, faxes, and packages.
• Collaborate with sales/management for smooth operations.

Connaissances

Phone etiquette

Customer service

Attention to detail

Problem solving

Needs analysis

Report presentation

Outils

Microsoft Excel

Pivot Tables

Data sorting

Basic formulas

Word

CRM systems

Description du poste

Sales Administrator/Front Desk Receptionist- ON-SITE HORSHAM PA

Job Category: Sales

Requisition Number: SALES001584

• Posted : September 16, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Horsham, PA 19044, USA

Description

Job Type: Full-Time On-Site

Hours: 9:00-6:00 PM EST

Benefits available after 60 Days for full-time employees

About AnswerNet

AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.

Summary of Position:

As a Sales Administrator, you are the first point of contact for AnswerNet’s corporate office. Your friendly, professional demeanor sets the tone for client relationships, while your strong administrative and reporting skills support our sales and operations teams. This role combines front-desk receptionist responsibilities with administrative support, including compiling reports and tracking key data in Excel.

Job Duties / Responsibilities / Essential Functions:

Lead Management:
Capture and input sales lead information through web forms and assist with reassigning accounts and leads in the CRM system.
Report Compilation:
Compile, summarize, and distribute weekly and monthly reports, leveraging Excel to track trends, metrics, and follow-ups.
Front Desk Excellence:
Answer and transfer calls with a warm, professional approach, ensuring a positive first impression.
Administrative Support:
Complete general office tasks, including scanning, e-fax distribution, and managing packages delivered to the office.
Team Collaboration:
Work closely with sales and management to ensure smooth operations, accurate data, and timely communications.

Qualifications & Skills

Required:
Reliable transportation to and from the office.
Exceptional telephone and customer service skills with a professional phone demeanor.
Strong attention to detail, problem-solving, and needs-analysis abilities.
Proficiency in Microsoft Excel (pivot tables, data sorting, basic formulas) and Word.
Ability to compile and present reports in a clear, organized manner.
Basic computer skills and familiarity with CRM systems (experience with reception or call center environments is a plus).

Preferred:
Previous experience in sales administration, office coordination, or customer service.
Ability to multitask in a fast-paced environment while maintaining a friendly and approachable attitude.

Physical & Work Environment Requirements
Ability to sit at a desk for extended periods and type on a computer.
Ability to lift up to 20 lbs occasionally.
Office environment requiring focus and professionalism.

Why Join AnswerNet?
Be part of a growing, innovative company that values people and results.
Opportunity to learn sales and reporting processes in a dynamic contact-center industry.
Career development pathways and supportive leadership.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.