Sales Administrator: Customer-Driven Orders & Operations

Tree Top Inc.; Selah (WA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off

Snack/Drink Room

Job summary

Tree Top Inc. in Selah, WA is seeking a Sales Administrator to manage customer orders, review inventory, and coordinate with Sales, Demand Analysts, Transportation, and Warehouse Coordinators to ensure smooth fulfillment.

You will process inquiries, complaints, and pricing issues while maintaining strong customer relationships and accurate documentation with ERP/EDI systems and MS Office tools. The role supports meeting commitments and delivering trusted food products.

Qualifications

• Associate's degree and/or a minimum of 3-5 years' experience in customer service, order entry, sales support, or related field.
• Proficient in MS Office specifically Outlook, Word, Excel, and Teams for video meetings/calls
• Familiarity with EDI transactions and customer portals is preferred.
• Experience working with ERP systems is preferred.
• Lean Knowledge: Knowledge and application of Lean tools and methodologies preferred

Responsibilities

• Enter customer orders and review inventory.
• Monitor blanket agreements and communicate with customers.
• Process complaints, respond to inquiries, and collaborate with Sales, Demand Analysts, Transportation, and Warehouse Coordinators.
• Confirm product availability for shipment and facilitate variance approvals as needed.
• Ensure customers are satisfied with the company, its products, and its services.

Skills

Customer service

Order entry

Sales support

Communication

Problem solving

Mathematics

Time management

Teamwork

Attention to detail

Education

Associate's degree

Tools

MS Office (Outlook, Word, Excel, Teams)

ERP systems

EDI transactions

Customer portals

Job description

Tree Top Inc. in Selah, WA is seeking a Sales Administrator to manage customer orders, review inventory, and coordinate with Sales, Demand Analysts, Transportation, and Warehouse Coordinators to ensure smooth fulfillment.

You will process inquiries, complaints, and pricing issues while maintaining strong customer relationships and accurate documentation with ERP/EDI systems and MS Office tools. The role supports meeting commitments and delivering trusted food products.