Our client is seeking a highly organized, proactive Sales Administrator to support day-to-day operations, customer service, sales support, and logistics coordination. This role is ideal for someone who enjoys working in a fast-paced environment, managing multiple priorities, and helping create an efficient, professional workplace.
Salary: $70k - $80k - Dependent on Experience
Location: Fully onsite, 5 days per week, Santa Monica, CA 90401 (Parking provided)
Key Responsibilities:
- Manage incoming calls and direct inquiries to the appropriate team members.
- Maintain office supplies, refreshments, and employee amenities.
- Help maintain a clean, safe, welcoming, and well-organized office environment.
- Coordinate maintenance and servicing for office equipment and operational machinery; troubleshoot issues and escalate requests when needed.
- Welcome visitors, clients, and vendors and direct them appropriately.
- Maintain office and facility access records, including keys, access cards, and building passes.
- Coordinate employee travel arrangements, including flights, accommodations, and ground transportation.
- Liaise with external vendors and service providers for facilities, utilities, and business systems.
- Prepare accurate sales quotations, including pricing, product specifications, and supporting documentation.
- Provide customer support throughout the sales process, including production timelines, shipping updates, and post-delivery follow-up.
- Respond to customer inquiries, provide product information, and build strong client relationships.
- Support product volume and weight calculations for order logistics, freight requirements, and delivery planning.
- Provide backup support for quoting and administrative functions as needed.
- Assist with special projects and other administrative responsibilities.
Qualifications:
- Experience in sales administration, customer service, office management, or a related administrative role.
- Comfort working in a manufacturing, logistics, operations, or similarly fast-paced environment.
- Strong organizational, time-management, and multitasking skills.
- Excellent written and verbal communication skills with a customer-focused approach.
- High attention to detail, professionalism, and sound judgment.
- Strong problem-solving, critical-thinking, and decision-making abilities.
- Proficiency with Microsoft Office Suite and general office technology; CRM or ERP experience is preferred.
- Ability to work independently while collaborating effectively across teams.