Sales Administrative Assistant — Growth & Customer Impact

Tilcon Connecticut, Inc. in; Newington (CT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Retirement plan

Wellness programs

Growth opportunities

Job summary

Tilcon Connecticut Inc. seeks a Sales Administrative Assistant to be a primary contact for customers, delivering exceptional service by addressing inquiries, resolving issues, and ensuring satisfaction.

This role blends analytical thinking with customer focus in a fast-paced environment. You will support the commercial team with quotes, orders, reports, and purchase orders, maintain exemption certificates, and collaborate across teams to improve processes while staying informed on product and

Qualifications

• 1–3 years experience in sales, customer service, account management, or similar role.
• High school diploma or GED required.
• Experience with customer relationship management systems.

Responsibilities

• Act as trusted advisor to customers by understanding needs and providing tailored solutions.
• Review billing ticket data for accuracy, completeness, and compliance with policies and customer agreements.
• Create, process and manage customer quotes and orders in the POS system.
• Support commercial team with reports and purchase orders.

Skills

Analytical skills

Communication skills

CRM experience

Multitasking

Problem solving

Team player

Self-starter

Attendance reliability

Overtime flexibility

Work environment awareness

Education

High school diploma or GED

Tools

POS system

CRM systems

Job description

Tilcon Connecticut Inc. seeks a Sales Administrative Assistant to be a primary contact for customers, delivering exceptional service by addressing inquiries, resolving issues, and ensuring satisfaction.

This role blends analytical thinking with customer focus in a fast-paced environment. You will support the commercial team with quotes, orders, reports, and purchase orders, maintain exemption certificates, and collaborate across teams to improve processes while staying informed on product and