Sales Administrative Assistant - Flooring

Floors Etc; Timonium (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision

401(k) with match

Paid time off and holidays

Training and room to grow

Job summary

Floors Etc in Timonium, MD is seeking an organized administrator to join our sales team as the right hand to a Senior Sales Representative. You’ll handle paperwork, scheduling, and customer follow-up behind the scenes so the sales team can focus on client relationships and flooring projects.

The role requires strong attention to detail, proficiency with Microsoft Office, and a customer-service mindset. Prior flooring or construction experience is a plus, and a high school diploma is required.

Qualifications

• 1–2+ years of administrative, office, or customer service experience.
• Proficient with Microsoft Office, especially Excel and Outlook.
• Strong organization and attention to detail.
• Friendly, professional communication with customers and coworkers.
• Flooring, construction, interior design or home improvement experience.
• Experience with flooring or construction software.
• High school diploma or equivalent.

Responsibilities

• Manage paperwork and enter jobs and services into our system.
• Prepare work packets for installers.
• Create change orders and process returns.
• Print job schedule reports and coordinate with accounting on COD invoices.
• Keep the sales pipeline organized and help with day-to-day processes.
• Help resolve customer concerns on assigned accounts.
• Support coworkers with company software and basic computer issues.
• Help develop tools and procedures that make our work more efficient.
• Build relationships with current and prospective customers.

Skills

1–2+ years experience

Microsoft Office

Excel

Outlook

Strong organization

Friendly communication

Customer service experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Outlook

Job description

About is

Founded in 1890 and family-run for five generations, Floors Etc is one of the area’s most trusted names in flooring. We combine product expertise with quality installation for homeowners and builders, and we’re growing. We’re looking for an organized, people-friendly administrator to join our sales team.

About the role

You’ll be the right hand to one of our Senior Sales Representatives, handling the paperwork, scheduling, and customer follow-up behind their residential accounts so they can spend their time selling. It’s a great fit for someone who loves keeping things running smoothly and wants to learn the flooring business.

What you'll do

• Manage paperwork and enter jobs and services into our system
• Prepare work packets for installers
• Create change orders and process returns
• Print job schedule reports and coordinate with accounting on COD invoices
• Keep the sales pipeline organized and help with day-to-day processes
• Help resolve customer concerns on assigned accounts
• Support coworkers with company software and basic computer issues
• Help develop tools and procedures that make our work more efficient
• Build relationships with current and prospective customers

What you bring

• 1–2+ years of administrative, office, or customer service experience
• Comfortable with Microsoft Office, especially Excel and Outlook
• Strong organization and attention to detail
• Friendly, professional communication with customers and coworkers
• Flooring, construction, interior design or home improvement experience
• Experience with flooring or construction software
• High school diploma or equivalent

What we offer

• Competitive salary
• Health, dental, vision
• 401(k) with match
• Paid time off and holidays
• Training and room to grow