Sales Administrative Assistant

A&K Railroad Materials, Inc.; Salt Lake City (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Paid time off (PTO)

Tuition reimbursement

Life insurance

Job summary

A&K Railroad Materials Inc. is seeking a driven Sales Administrative Assistant for the Salt Lake City office.

You will learn the railroad track material business hands-on and support both inside and outside sales teams to grow sales velocity and customer satisfaction. Responsibilities include handling calls, data entry, order tracking, travel arrangement, and preparing quotations while learning the product line and inventory.

Qualifications

• Customer service oriented and able to handle inquiries professionally.
• 1–3 years of administrative office experience, preferably in a sales environment.
• Strong time management and organizational skills; multitasking capability.
• Excellent written and verbal communication skills; professional phone manner.

Responsibilities

• Answer and direct customer calls.
• Data entry into ERP system: quote entry, order entry, processing.
• Track orders and communicate shipping status to customers.
• CRM data entry and management.
• Arrange travel for Salt Lake City sales staff and meeting agendas.
• Assist with customer complaints, documentation, and resolutions.
• Prepare quotations using in-house tools.
• Learn product line and inventory to support sales.
• Collect and report competitive information.
• Collaborate with outside sales to meet customer needs and opportunities.

Skills

Customer service oriented

Administrative experience (1-3 yrs)

Time management

Excellent written and oral comms

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Description

A&K Railroad Materials Inc. is a leading supplier of new and used railroad track materials. A&K has sales offices and a network of storage and distribution facilities strategically located throughout the United States. Together, these offices and inventory locations maintain an extensive and comprehensive inventory of track materials across the nation. Our mission is to provide innovative solutions to promote lasting railway infrastructure.

A&K seeks a driven individual to fill a sales administrative position for the Salt Lake City sales office. This individual will be offered the opportunity to learn hands on, all aspects of the railroad track material business. Sales administrative assistants at A&K are responsible for assisting and developing business opportunities outlined by inside and outside sales managers. This position will aid in the creation of solutions to grow overall sales through increased velocity and customer satisfaction.

What You'll Do

• Answering and directing customer calls.
• Handle data entry into A&K’s enterprise system including but not limited to; quote entry, order entry, and processing.
• Order tracking and communicating shipping information and status with customer base.
• CRM data entry and management.
• Arrange travel for SLC sales staff and meeting agendas.
• Assist with customer complaints, documentation, and resolutions.
• Prepare quotations utilizing in-house technology.
• Take proactive approach to learn product line as well as material inventory.
• Assess, collect, and report competitive information.
• Work effectively with outside sales personnel regarding customer needs and business opportunities.

Requirements

• Customer Service Oriented
• 1-3 years administrative office experience; preferably in a Sales environment
• Ability to multitask and have excellent time management skills
• Strong organizational skills
• Excellent written and oral communication skills
• Working knowledge of Microsoft Office – Outlook, Word, Excel, & Power Point

Benefits

• Medical
• Dental
• Vision
• 401(k) with company match
• Paid time off (PTO)
• Tuition reimbursement
• Life insurance
• and more!

Join a stable, growing organization with a national presence and a strong reputation in the industry. This role offers hands-on training, exposure to sales operations, and clear opportunities for advancement within a collaborative, team-oriented environment.