Sales Administration

Capital Vacations; Breezy Point (MN); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Company-paid life insurance

Long-term disability

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Discounted vacation stays

Job summary

Capital Vacations in Breezy Point, MN seeks an administrative team member to greet guests, manage reservations, and support daily operations.

The role emphasizes Excel/Word proficiency, organization, and strong communication, with daytime hours plus evenings/weekends during peak seasons.

Join a dynamic hospitality team focused on delivering memorable vacation experiences for members and guests.

Qualifications

• Proficient in Excel and Word.
• Basic computer skills are required.
• Well organized with a focus on accuracy.
• Strong written and verbal communication skills.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet and check-in guests.
• Assist guests with payments, pre-auths, and reservations for entertainment, lodging, and planning itineraries.
• Resolve customer complaints.
• Run and prepare reports for opening and closing shifts.
• Communicate all pertinent information to Management.
• Provide information about the area, tours, shows and attractions.
• Maintain lobby and refreshment stations.

Skills

Excel

Word

Basic computer skills

Well organized

Written and oral communication

Flexible schedule

Job description

Career Opportunities with Capital Vacations

A great place to work.

Careers At Capital Vacations

Current job opportunities are posted here as they become available.

To learn more about working for Capital Vacations, please view our video below:

As the fastest-growing company in the hospitality industry, we take pride in delivering exceptional service and unforgettable vacation experiences to our valued members and guests.

Company Overview

At Capital Vacations, our mission is simple: to provide quality vacations to our members and guests. With access to over 90 internal club destinations and thousands of external options, we are committed to excellence in every aspect of our service.

At Capital Vacations, we foster a vibrant work environment that encourages collaboration, personal growth, and success. We believe in empowering our employees with the tools and support they need to thrive, making us a premier choice for those looking to advance their careers in the hospitality sector. Join us and be part of a dynamic team that is passionate about creating memorable vacation experiences for our members.

Why Choose Capital Vacations?

At Capital Vacations, we pride ourselves on being an employer of choice within the hospitality industry. Here are just a few reasons to consider joining our team:

Comprehensive Training and Development: We provide robust training programs to help you excel in your role and ongoing professional development opportunities.

Career Advancement Opportunities: We believe in promoting from within and provide clear pathways for growth within the company.

Supportive Work Environment: Join a dynamic team that fosters collaboration and support, where successes are celebrated together.

Exciting Perks and Benefits: Enjoy a range of benefits including company-paid life insurance, long-term disability, medical, dental, vision coverage, a 401(k) plan, and discounted vacation stays.

We seek passionate and motivated individuals who thrive in a fast-paced environment and are eager to make a difference. Ideal candidates will:

Have a positive attitude and a strong desire to succeed.

Possess excellent communication and customer service skills.

Be enthusiastic about building relationships and helping others enjoy their vacation experiences.

Demonstrate resilience and adaptability in a dynamic work environment.

Be ready to take on challenges and commit to continuous learning and growth.

Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

Requires availability during daytime hours � weekends required.

• Greet and check-in guest
• Assist guests with; collecting payments/pre-auth payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
• Resolve customer complaints
• Run and prepare reports � opening and closing
• Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
• Provide information to guests about the area, including directions and show information
• Prepares count and profiles of tours for the entire day
• Updates numbers to Sales Managers as more tours are added
• Communicates with Admin Manager or Leads with unusual tours/gifts
• Maintains clean lobby and refreshment stations.
• Provides final daily breakdown numbers of tours including the type of tours, the arrived tours, no show tours and corrects data entry of these tours to Marketing and Sales at the completion of the day.

Skills, Knowledge and Abilities Important for Members of our Administrative Team:

• Proficient in Excel and Word
• Basic computer skills
• Well organized
• Maintains accuracy
• Ability to communicate both written and orally.
• Flexible schedule with the ability to work evenings, weekends and holidays.

To apply, please submit your resume highlighting your relevant experience and skills.