Sales Account Representative

ServiceMaster Restore 4682 - Lodi; City of Middletown (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Great company culture

Job summary

A leading restoration services company in Middletown, NY is seeking a motivated Sales Representative to manage customer relationships, develop sales leads, and ensure satisfaction. Ideal candidates will have experience in the Disaster Restoration field and strong communication skills. The role offers a competitive salary and opportunities for growth within a diverse team environment.

Qualifications

• 1-2 years experience in the Disaster Restoration field preferred.
• Valid Driver's License required.
• Good verbal and written communication skills essential.

Responsibilities

• Manage relationships with current customers and referral sources.
• Develop new sales leads in assigned verticals.
• Resolve issues with customers.

Skills

Sales experience

Communication skills

Relationship building

Education

High school graduate or equivalent; college degree preferred

Tools

CRM software

Social media tools

Job description

Manages relationships with current customers and referral sources. Prospects for additional revenue opportunities.

Job Responsibilities

• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Prospects and develops new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters and other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers
• Participating in and hosting networking and association events
• Utilizing the company CRM
• Growing and farming your network to achieve warm introductions
• On-boarding new accounts

Job Requirements

• High school graduate or equivalent; college degree preferred
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• 6-12 months of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
• Good verbal and written communication skills
• Highly motivated, strong work ethic and enjoy the selling process
• Build rapport easily and establish trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
• Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sit for long periods of time while using office equipment such as computers, phones etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
• Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

Compensation: $55,000.00 - $75,000.00 per year

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

We offer a great company culture, competitive pay, and exciting work that makes real differences in people’s lives.

We are an equal opportunities employer.