Disaster Restoration Sales Representative

Servicemaster Rrh; Chesapeake (VA); On-site; USD 58,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Dental insurance

Health insurance

Advancement opportunities

Paid time off

Training & development

Tuition assistance

Vision insurance

Job summary

ServiceMaster is hiring for a Disaster Restoration Sales role in the Chesapeake, VA area. The incumbent manages relationships with current customers and referral sources, prospects for additional revenue, and helps grow territory with insurance agents and other key relationships.

The position requires 1–2 years in disaster restoration, strong communication skills, a valid driver's license, and willingness to travel locally. Base salary ranges with bonuses based on performance.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 1–2 years in disaster restoration; IICRC certifications preferred.
• 6–12 months sales experience or training highly desired.
• Valid driver's license with satisfactory driving record.
• Strong written and verbal communication; customer-service oriented.

Responsibilities

• Maintain contact with customers pre/post service to ensure satisfaction and uncover prospects.
• Develop new sales leads in assigned verticals and manage relationships with insurance agents.
• Create and maintain key referral relationships; document weekly/monthly reports.
• Present information clearly to customers individually and in small groups.
• Travel locally/regionally for trade shows, training and events; network after hours as needed.
• Support collections efforts with non-residential customers when required.

Skills

Sales experience

Customer service

Networking

Verbal communication

Written communication

Basic math

Education

High school graduate

College degree preferred

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Position Overview

Disaster Restoration SALES position

Manages relationships with current customers and referral sources. Prospects for additional revenue opportunities.

Job Responsibilities

• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Prospects and develops new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

Job Requirements

• High school graduate or equivalent; college degree preferred
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• 6-12 months of sales experience or prior sales training is highly desired,
• Valid Driver's License and satisfactory driving record
• Good verbal and written and communication skills
• Good customer service skills
• Highly motivated, strong work ethic and enjoy the selling process
• Build rapport easily and establish trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
• Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools
• Background check required to company standard- No felonies

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent Must Be Prepared To

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sit and standing for long periods of time while using office equipment such as computers, phones etc.
• Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
• Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

Bonuses available on top of salary. Base salary is between $58,000-70,000. Bonuses are based on sales tier percentage of jobs sold. Pay based off skills and industry experience. Normal business hours are Monday-Friday 8am-4:30pm

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation: $58,000.00 - $90,000.00 per year

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.