Sales Account Representative/Business Development

ServiceMaster Restoration by Senese; City of Middletown (NY); In loco; USD 45.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company car

Competitive salary

Paid time off

Descrizione del lavoro

ServiceMaster Restoration by Senese is seeking a Sales/Account Manager in New York to manage relationships with existing customers and referral sources. You will prospect for new revenue, maintain key relationships, and improve sales techniques through ongoing product knowledge.

The role requires effective communication, customer service focus, and the ability to present information both one-on-one and in small groups.

Competenze

• High school diploma or equivalent required; college degree preferred.
• 1–2 years in disaster restoration sales or related field desirable.
• 6–12 months of sales experience or training highly desired but not required.

Mansioni

• Contacts customers before and after service to ensure satisfaction and identify prospects.
• Prospects and develops new sales leads in assigned verticals.
• Builds and maintains relationships with insurance agents and adjusters.
• Continually improves product knowledge and sales techniques for relationship types.
• Prepares documents for job file reviews with clients.
• Documents and reports on key referral-source relationships weekly and monthly.
• Participates in collections efforts with non-residential customers as needed.
• Resolves issues with customers.

Conoscenze

Communication skills

Customer service

Sales aptitude

Rapport building

Presenting information

Math aptitude

Networking

Travel willingness

Social media tools

Web-based sales tools

Formazione

High school diploma or equivalent

College degree preferred

Strumenti

Social media platforms

Web-based sales tools

Descrizione del lavoro

Benefits:

• Company car
• Competitive salary
• Paid time off

Position Overview

Manages relationships with current customers and referral sources. Prospects for additional revenue opportunities.

Job Responsibilities

• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Prospects and develops new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

Job Requirements

• High school graduate or equivalent; college degree preferred
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• 6-12 months of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
• Good verbal and written and communication skills
• Good customer service skills
• Highly motivated, strong work ethic and enjoy the selling process
• Build rapport easily and establish trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
• Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sit for long periods of time while using office equipment such as computers, phones etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
• Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.