Sales Account Manager - Flexibles

Taghleef Industries Group; Houston (TX); Hybrid; USD 80.000 - 120.000; Vollzeit

Zusammenfassung

Taghleef Industries Group in Houston seeks a Sales Account Manager - Flexibles to manage and grow key strategic customers in the flexible packaging sector. You will be the primary commercial contact, ensuring pricing accuracy, rebate coordination, and contract compliance.

You will collaborate with converters, internal teams, and finance to monitor pricing, deliver business reviews, and identify opportunities for account expansion while maintaining strong service levels.

Qualifikationen

• Bachelor’s degree in business, Sales, Marketing, Supply Chain, Packaging, or related field preferred.
• 5+ years of experience in account management, sales, customer relationship management, or strategic account support.
• Experience in flexible packaging, films, manufacturing, CPG, or related industries preferred.
• Strong understanding of pricing structures, contract management, rebates, and customer programs.
• Experience working with large corporate customers and converter relationships preferred.
• Ability to manage complex accounts with multiple stakeholders and changing business needs.
• Strong communication, negotiation, organizational, and problem-solving skills.
• Ability to work independently in a remote environment while maintaining consistent communication with internal and external partners.
• Proficient in Microsoft Office, CRM systems, reporting tools, and sales forecasting processes.

Aufgaben

• Manage and strengthen relationships with key strategic customers.
• Serve as the primary liaison between the customer, converters, internal sales leadership, finance, supply chain, and technical teams.
• Partner with TI Finance to monitor and manage the quarterly rebate program.
• Oversee converter-directed pricing, including quarterly pricing updates with a one-month lag.
• Work closely with converters, including the largest converter partner, Toppan in Hartsville, SC.
• Promote and support TI’s extensive product offering to meet customer needs and identify opportunities for growth.
• Monitor customer activity, pricing changes, sales trends, contract requirements, and market conditions.
• Resolve customer issues by coordinating with internal departments to ensure timely and effective solutions.
• Prepare account updates, forecasts, pricing reviews, and business summaries for internal leadership.
• Identify opportunities to expand business within existing customer accounts while maintaining strong service levels.
• Ensure all account activities align with company goals, contract terms, pricing guidelines, and profitability targets.

Kenntnisse

Relationship management

Communication skills

Negotiation

Pricing/commercial acumen

Forecasting & analytics

Ausbildung

Bachelor’s degree in Business/Marketing/Supply Chain/Packaging

Tools

Microsoft Office

CRM systems

Sales forecasting tools

Jobbeschreibung

The Sales Account Manager - Flexibles will be responsible for managing and growing key strategic customer relationships within the flexible packaging industry. This role will support a long-standing customer relationship of over 25 years.

This individual will serve as the primary commercial point of contact, ensuring strong customer engagement, contract compliance, pricing accuracy, rebate coordination, and overall account growth. The ideal candidate will have strong relationship-building skills, commercial sales experience, and the ability to manage complex customer accounts involving multiple stakeholders, converters, and internal cross-functional teams.

Responsibilities:

• Manage and strengthen relationships with key strategic customers.


• Serve as the primary liaison between the customer, converters, internal sales leadership, finance, supply chain, and technical teams.


• Partner with TI Finance to monitor and manage the quarterly rebate program.


• Oversee converter-directed pricing, including quarterly pricing updates with a one-month lag.


• Work closely with converters, including the largest converter partner, Toppan in Hartsville, SC.


• Promote and support TI’s extensive product offering to meet customer needs and identify opportunities for growth.


• Monitor customer activity, pricing changes, sales trends, contract requirements, and market conditions.


• Resolve customer issues by coordinating with internal departments to ensure timely and effective solutions.


• Prepare account updates, forecasts, pricing reviews, and business summaries for internal leadership.


• Identify opportunities to expand business within existing customer accounts while maintaining strong service levels.


• Ensure all account activities align with company goals, contract terms, pricing guidelines, and profitability targets.

Requirements:

• Bachelor’s degree in business, Sales, Marketing, Supply Chain, Packaging, or a related field preferred.


• 5+ years of experience in account management, sales, customer relationship management, or strategic account support.


• Experience in flexible packaging, films, manufacturing, CPG, or related industries preferred.


• Strong understanding of pricing structures, contract management, rebates, and customer programs.


• Experience working with large corporate customers and converter relationships preferred.


• Ability to manage complex accounts with multiple stakeholders and changing business needs.


• Strong communication, negotiation, organizational, and problem-solving skills.


• Ability to work independently in a remote environment while maintaining consistent communication with internal and external partners.


• Proficient in Microsoft Office, CRM systems, reporting tools, and sales forecasting processes.