Sales Account Manager – Flexible

Taghleef Industries Group; South Carolina; Remote; USD 85,000 - 105,000; Full time

Job summary

Taghleef Industries Group in the United States is seeking a Sales Account Manager- Flexible to grow strategic customer relationships in the flexible packaging sector. You will serve as the primary commercial contact, drive account growth, pricing accuracy, rebates and contract compliance while coordinating with converters and internal teams.

You will manage a multi-stakeholder environment, monitor pricing and market trends, and prepare updates for leadership.

Job description

The Sales Account Manager- Flexible will be responsible for managing and growing key strategic customer relationships within the flexible packaging industry. This role will support a long-standing customer relationship of over 25 years

.This individual will serve as the primary commercial point of contact, ensuring strong customer engagement, contract compliance, pricing accuracy, rebate coordination, and overall account growth. The ideal candidate will have strong relationship-building skills, commercial sales experience, and the ability to manage complex customer accounts involving multiple stakeholders, converters, and internal cross-functional teams

.Key Responsibility:

• Manage and strengthen relationships with key strategic customer
• Serve as the primary liaison between the customer, converters, internal sales leadership, finance, supply chain, and technical team
• Support the execution and management of the current 2-year customer contract, which expires on August 21, 202
• Partner with TI Finance to monitor and manage the quarterly rebate program
• Oversee converter-directed pricing, including quarterly pricing updates with a one-month la
• Work closely with converters, including the largest converter partner, Toppan in Hartsville, S
• Promote and support TI’s extensive product offering to meet customer needs and identify opportunities for growth
• Monitor customer activity, pricing changes, sales trends, contract requirements, and market condition
• Resolve customer issues by coordinating with internal departments to ensure timely and effective solution
• Prepare account updates, forecasts, pricing reviews, and business summaries for internal leadership
• Identify opportunities to expand business within existing customer accounts while maintaining strong service level
• Ensure all account activities align with company goals, contract terms, pricing guidelines, and profitability target

Qualification

• Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Packaging, or a related field preferred
• 5+ years of experience in account management, sales, customer relationship management, or strategic account support
• Experience in flexible packaging, films, manufacturing, CPG, or related industries preferred.
• Strong understanding of pricing structures, contract management, rebates, and customer program.
• Experience working with large corporate customers and converter relationships preferred
• Ability to manage complex accounts with multiple stakeholders and changing business needs
• Strong communication, negotiation, organizational, and problem-solving skil
• Ability to work independently in a remote environment while maintaining consistent communication with internal and external partner.
• Proficient in Microsoft Office, CRM systems, reporting tools, and sales forecasting process

Preferred Skill:

• Experience supporting large CPG customers in the Flexible Packaging industry
• Knowledge of converter-directed pricing mode
• Experience partnering with finance teams on rebate programs and customer contract compliance.
• Strong commercial mindset with the ability to identify growth opportunities while protecting profitabiliy
• Ability to travel as needed for customer meetings, converter visits, internal meetings, and business revie

This is a remote position with travel required as business needs dictate. The Account Manager must be comfortable managing customer relationships virtually while also attending in-person meetings with customers, converters, and internal stakeholders when necessary

Travel Require

Travel may be required for customer meetings, converter visits, quarterly business reviews, and internal sales meeting