Sales Account Manager Existing Installation

Schindler; Milwaukee (WI); On-site; USD 82,000 - 102,000; Full time

Benefits offered by this job

Fully vested 401k match

Medical/Dental/Vision plans

Vacation and sick time

Tuition reimbursement

Parental leave

Development opportunities

Job summary

Schindler in Milwaukee, WI, is seeking an Existing Installation (EI) Sales Account Manager to drive revenue through proactive account management for elevator and escalator services. You will nurture relationships with building owners and property managers, identifying opportunities to renew and expand service agreements.

You will collaborate with field technicians and the head of sales to create winning proposals, negotiate terms, and ensure exceptional customer experiences while meeting or

Qualifications

• Bachelor’s degree preferred or 2+ years in elevator industry.
• Strong presentation, communication, negotiation, and closing skills.
• Proven ability to manage time, stay organized, and solve problems.

Responsibilities

• Manage existing and new customer accounts for elevator services.
• Identify sales opportunities and secure profitable solutions.
• Prepare and communicate estimates; maintain customer records.
• Collaborate with Field Superintendent and technicians to drive leads.
• Negotiate contracts and develop sales strategies aligned with products.

Skills

Presentation skills

Communication

Negotiation

Closing skills

Time management

Organizational skills

Problem solving

Customer focus

Travel flexibility

Microsoft Office

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don’t justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.

Join us as a

Your main responsibilities

Position Overview

As an Existing Installation (EI) Sales Account Manager at Schindler, you will drive sales and effectively manage customer relationships for elevator and escalator services, including maintenance, repairs, and upgrades. You will identify and pursue sales opportunities, manage existing and new customer accounts and ensure high levels of customer satisfaction and retention. You will act as a liaison between the customer and Schindler to build strong, long-term relationships and leverage industry knowledge toachieve sales targets.

ESSENTIAL FUNCTIONS

1. Customer Account Management - Build and manage favorable client
relationships with building owners and property managers to secure and
renew maintenance/service agreements. Handle customer inquiries and
ensure satisfactory resolution with a focus on revenue generation by
retaining and growing the customer base. Meet regularly with assigned
client accounts, by phone or in person to understand business requirements
which can be leveraged into expanded business opportunities. Manage and
oversee the accounts receivable for client portfolios, ensuring timely and
accurate payments.
2. Sales & Opportunity Identification - Identify and pursue sales opportunities through key customer contacts and industry information. Qualify customer needs to secure profitable solutions leveraging company products andservices.
3. Documentation & Compliance - Prepare and communicate estimates for prospective customers. Maintain accurate customer records and files in accordance with company procedures. Ensure compliance with established policies and procedures.
4. Collaboration & Communication - Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customer experience from initiation through delivery. Communicate effectively with both customers and internal stakeholders to ensure customer satisfaction and achieve sales objectives.
5. Negotiation & Strategy - Negotiate contract terms favorable to the company while also delivering on customer requirements. Develop and implement sales strategies that align with internal product strategies and competitive market conditions with minimal supervision.

What you bring

EDUCATION

Bachelor’s degree preferred or a minimum of 2 years of experience in the elevator industry

Knowledge, Skills and Abilities

• Effective presentation skills and proficiency in Microsoft Office applications
• Strong communication, negotiation, objection handling and closing skills with a proven sales track record
• Excellent time management, organizational skills and problem-solving abilities
• Motivated, resilient, and customer-focused mindset with a strong character aligned with Schindler’s values
• Ability to empathize, listen and connect with people to form outstanding customer relationships
• Demonstrated Ability to handle a mix of office and fieldwork, with flexibility for local travel and managing customer interactions

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of achild’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $81,500 - $101,900

The above represents the typicalsalaryrange for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only basesalaryand does not include commissions or longer-term incentives.Salary range may differ based on the final geographic location of the position.

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.