Sales Account Manager

John Crane; Worcester (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

John Crane is seeking a Sales Account Manager in Massachusetts to grow revenue by strengthening existing customer relationships and pursuing new accounts. You will coordinate with sales, marketing, and engineering to deliver solutions and win contracts while managing budgets and margins.

Ideal candidates have 3+ years in manufacturing sales, experience with rotating equipment, and strong presentation and interpersonal skills.

Qualifications

• High school diploma or equivalent required.
• College degree preferred in an engineering or business field.
• Minimum 3 years sales experience in a manufacturing environment.
• Experience with rotating equipment is required.
• Effective interpersonal and communication skills both verbal and written.
• Demonstrated experience of achieving year over year sales growth
• Self-Starter and highly motivated to achieve results with minimal direct supervision.
• Ability to develop presentations for customers, potential customers, and present in a professional manner.
• Computer literate with good working knowledge of MS Office suite and ERP systems
• Experience working with a diverse group and a global company is a plus.

Responsibilities

• Identify new business opportunities within key accounts to grow market share and support project bid activities.
• Manage pre- and post-order execution, focusing on key account management to strengthen relationships and drive market share across the JC product range.
• Oversee sales activities and expenses within budget, ensuring all agreements follow the approval process for both the customer and John Crane.
• Collaborate with sales, marketing, and engineering departments to deliver optimal solutions and secure contracts within budgeted pricing and margin standards.
• Manage key accounts, addressing service issues and handling all sales reporting, including forecasts, actual results, and variance analysis to mitigate negative variances.
• Conduct market and competitor analysis to identify growth opportunities and provide insights to the Director of Sales and Marketing while upselling and expanding revenue with existing clients.

Skills

Customer relationship management

Salesmanship

Communication skills

Presentation skills

Team collaboration

Education

High school diploma or equivalent

College degree preferred in engineering or business

Tools

MS Office

ERP systems

Job description

Job Description

The Sales Account Manager is responsible for driving revenue growth by developing and maintaining strong relationships with existing customers while actively pursuing new and targeted accounts. This role promotes the organization’s products and services, ensuring customers receive exceptional support and guidance on proper product applications.

Responsibilities include but limited to the following:

• Identify new business opportunities within key accounts to grow market share and support project bid activities.
• Manage pre- and post-order execution, focusing on key account management to strengthen relationships and drive market share across the JC product range.
• Oversee sales activities and expenses within budget, ensuring all agreements follow the approval process for both the customer and John Crane.
• Collaborate with sales, marketing, and engineering departments to deliver optimal solutions and secure contracts within budgeted pricing and margin standards.
• Manage key accounts, addressing service issues and handling all sales reporting, including forecasts, actual results, and variance analysis to mitigate negative variances.
• Conduct market and competitor analysis to identify growth opportunities and provide insights to the Director of Sales and Marketing while upselling and expanding revenue with existing clients.

Qualifications:

Qualifications

• High school diploma or equivalent required.
• College degree preferred in an engineering or business field.
• Minimum 3 years sales experience in a manufacturing environment.
• Experience with rotating equipment is required.
• Effective interpersonal and communication skills both verbal and written.
• Demonstrated experience of achieving year over year sales growth
• Self-Starter and highly motivated to achieve results with minimal direct supervision.
• Ability to develop presentations for customers, potential customers, and present in a professional manner.
• Computer literate with good working knowledge of MS Office suite and ERP systems
• Experience working with a diverse group and a global company is a plus.

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

#ZR

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.