Sales Account Manager

HEICO Corporation; Florida; On-site; USD 60,000 - 95,000; Full time

Job summary

Sherwood Aviation is seeking a Sales Account Manager to drive growth in the aviation and aerospace sector. You will manage key customer relationships, respond to inquiries, prepare quotes, and coordinate with Operations, Engineering, and Finance to fulfill orders.

You will act as the main liaison for customers, ensure delivery schedules align with quotations, and seek opportunities to expand business while maintaining high service standards. Prior experience in aerospace sales is valued.

Qualifications

• Manage and develop relationships with aviation customers.
• Understand customers' businesses, products, programs, and future needs.
• Identify opportunities to grow existing accounts and develop new business within aviation/aerospace.
• Coordinate with internal teams to support customer requirements.
• Maintain accurate customer, opportunity, quotation, and sales activity in CRM/ERP.

Responsibilities

• Manage and develop relationships with assigned aviation and aerospace customers.
• Serve as primary point of contact for inquiries, quotations, order status, delivery schedules, pricing, and account requirements.
• Develop understanding of customers' businesses, products, programs, purchasing requirements, and future needs.
• Identify opportunities to grow existing accounts and develop new business within the aviation and aerospace market.
• Prepare and coordinate quotations, pricing proposals, and RFQs.
• Review purchase orders and requirements to ensure pricing, quantities, delivery dates, and terms align with quotations and capabilities.
• Coordinate with Operations, Purchasing, Engineering, Quality, Production, Shipping, Finance, and other departments to support customer requirements.
• Monitor open orders and communicate delays or issues affecting commitments.
• Maintain regular communication with customers regarding order status, production schedules, deliveries, and other matters.
• Negotiate pricing, delivery expectations, and terms within guidelines and approval authority.
• Resolve returns, quality concerns, and delivery issues.
• Develop knowledge of products, capabilities, processes, and services.
• Participate in customer meetings, trade shows, conferences, and industry events.
• Support annual sales planning, budgeting, and growth initiatives.
• Maintain professional and ethical relationships with customers and suppliers.
• Perform other duties and projects as assigned.

Tools

CRM

ERP

Job description

Sherwood Aviation is a recognized leader in the Aerospace and Defense Industry, offering component Repair & Overhaul, Sales & OEM Distribution, Engineering & Manufacturing services, and Training& Technical Support to customers world-wide is looking for a Sales Account Manager to join our team.

The Sales Account Manager – Aviation is responsible for developing, maintaining, and growing relationships with customers within the aviation and aerospace industry. This position serves as a primary point of contact for assigned accounts and works closely with customers and internal departments to ensure customer requirements are understood, communicated, and successfully fulfilled.

The Sales Account Manager manages customer inquiries, quotations, purchase orders, pricing, delivery expectations, and account performance while identifying opportunities to increase sales and strengthen long-term customer relationships.

Requirements

Key Responsibilities

Requirements

• Manage and develop relationships with assigned aviation and aerospace customers.
• Serve as the primary point of contact for customer inquiries, quotations, order status, delivery schedules, pricing, and general account requirements.
• Develop a strong understanding of customers' businesses, products, programs, purchasing requirements, and future needs.
• Identify opportunities to grow existing accounts and develop new business within the aviation and aerospace market.
• Prepare and coordinate quotations, pricing proposals, and responses to customer Requests for Quote (RFQs).
• Review customer purchase orders and requirements to ensure pricing, quantities, delivery dates, and commercial terms align with approved quotations and company capabilities.
• Coordinate with Operations, Purchasing, Engineering, Quality, Production, Shipping, Finance, and other departments to support customer requirements.
• Monitor open orders and proactively communicate potential delays, shortages, or other issues affecting customer commitments.
• Maintain regular communication with customers regarding order status, production schedules, deliveries, and other account-related matters.
• Negotiate pricing, delivery expectations, and commercial terms within established company guidelines and approval authority.
• Support resolution of returns, quality concerns, delivery issues, and other customer service matters.
• Maintain accurate customer, opportunity, quotation, and sales activity information within the company's CRM, ERP, or other business systems.
• Develop and maintain knowledge of company products, capabilities, manufacturing processes, and services.
• Participate in customer meetings, business reviews, trade shows, conferences, and industry events as required.
• Support annual sales planning, budgeting, and account-growth initiatives.
• Maintain professional and ethical business relationships with customers and suppliers.
• Perform other duties and special projects as assigned.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law.