Sales Account Manager

Asphalt Specialists, Inc; Pontiac (MI); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Asphalt Specialists, Inc. in Michigan is seeking an Account Manager to blend sales and project execution, securing projects and delivering them successfully.

You will lead client engagements and coordinate with estimators and engineers to align scope, budget, and schedule. The role emphasizes building long-term client relationships, negotiating contracts, and guiding cross-functional teams, with a focus on profitability and repeat business.

Qualifications

• Experience in sales and project management for construction projects.
• Ability to secure projects and manage execution from kickoff to completion.
• Strong client relationship management and contract negotiation skills.
• Proven ability to coordinate cross-functional teams and manage budgets.

Responsibilities

• Lead generation and pursuit of new business opportunities.
• Build and maintain client relationships with architects, engineers, and developers.
• Develop competitive bids and proposals with estimators and sales teams.
• Negotiate contracts and terms to meet client needs and profitability.
• Plan and allocate resources to meet project requirements (labor, materials, equipment).
• Develop and manage project schedules ensuring timely completion.
• Provide regular status updates to clients; resolve issues promptly.
• Oversee project teams, including subcontractors and vendors, to ensure quality delivery.
• Ensure smooth handoffs from sales to project execution with detailed documentation.
• Collaborate on value engineering to identify cost-saving opportunities without quality loss.
• Track performance metrics and report progress to senior management.

Skills

Lead Generation

Client Relationships

Proposal and Bid Preparation

Negotiations

Market Analysis

Project Kickoff

Resource Allocation

Schedule Development

Budget Management

Risk Management

Single Point of Contact

Status Updates

Issue Resolution

Cross-Functional Collaboration

Team Supervision

Performance Monitoring

Project Handoff

Value Engineering

Client Retention

CRM Management

Documentation

Tools

CRM software

Project management software

Job description

ASI emphasizes quality in all aspects of construction; from design tounderground to stone base to asphalt paving in the Southeast,Michigan. Our "core values" are what keep us strong. We usethese values every day, not only in work but in life as well. We havea team of long term, highly trained members who will provide a planand services to fit a customer’s needs.

An Account Manager is a hybrid role that mergesresponsibilities for securing projects and managing their execution.This position requires a blend of strategic sales expertise andproject management skills to ensure projects are both won anddelivered successfully.

Experience and Skills:

1. Sales and Business Development

• Lead Generation: Identify and pursue new businessopportunities through networking, industry events, and market research.
• Client Relationships: Build and maintainrelationships with clients, architects, engineers, and developersto secure repeat business.
• Proposal and Bid Preparation: Develop competitivebids, proposals, and presentations in collaboration withestimators and sales teams.
• Negotiations: Negotiate contracts and projectterms to align with both client expectations and companyprofitability goals.
• Market Analysis: Monitor industry trends,competitor activities, and client needs to position the company effectively.

2. Project Planning and Execution

• Project Kickoff: Lead initial client meetings toensure alignment on project scope, budget, and timeline.
• Resource Allocation: Plan and allocate resources,including labor, materials, and equipment, to meet project requirements.
• Schedule Development: Create and manage projectschedules to ensure timely completion while addressing anypotential delays.
• Budget Management: Oversee project budgets toensure costs remain within agreed parameters, addressing variances proactively.
• Risk Management: Identify project risks andimplement strategies to mitigate potential impacts on scope,schedule, or budget.

3. Client and Stakeholder Communication

• Single Point of Contact: Act as the primaryliaison between the client and internal teams throughout the salesand project lifecycle.
• Status Updates: Provide regular progress reportsto clients, addressing any concerns and ensuring expectations are met.
• Issue Resolution: Handle escalations, ensuringprompt resolution of client or project-related issues.

4. Team Leadership and Coordination

• Cross-Functional Collaboration: Work withestimators, designers, engineers, and field teams to align salescommitments with project capabilities.
• Team Supervision: Oversee project teams,including subcontractors and vendors, to ensure high-quality delivery.
• Performance Monitoring: Evaluate team performanceand provide feedback to improve efficiency and outcomes.

5. Sales and Project Integration

• Project Handoff: Ensure smooth transitions fromthe sales phase to project execution, providing detailed handoff documentation.
• Value Engineering: Collaborate with clients andinternal teams to identify cost-saving opportunities withoutcompromising quality.
• Client Retention: Leverage successful projectexecution to secure repeat business and referrals.

6. Administrative and Reporting

• CRM Management: Maintain accurate records ofsales activities, client interactions, and project milestones inCRM systems.
• Documentation: Ensure all project-relateddocuments, including contracts, change orders, and close-outmaterials, are complete and organized.
• Performance Metrics: Track and report on salesperformance, project progress, and profitability to senior management.

Key Skills and Competencies

• Construction Expertise: Strong understanding ofconstruction processes, materials, and project management principles.
• Sales Acumen: Proficiency in identifyingopportunities, negotiating contracts, and building client relationships.
• Project Management Skills: Expertise in planning,scheduling, budgeting, and risk management.
• Communication Skills: Excellent verbal andwritten communication to engage clients, teams, and stakeholders effectively.
• Leadership Abilities: Capacity to inspire andmanage cross-functional teams.
• Problem-Solving: Ability to address challengesproactively in both sales and project phases.

Key Outcomes Expected from an Account Manager

• Successful acquisition of projects that align with companycapabilities and profitability goals.
• Seamless transition from sales to project execution,minimizing delays and miscommunication.
• Delivery of projects on time, within budget, and to client satisfaction.
• Enhanced client relationships leading to repeat business and referrals.
• Efficient use of resources to maximize profitability andproject quality.

The Account Manager role is ideal for companies looking tostreamline operations and create a seamless client experience fromproject acquisition through to completion. The individual typicallyreports to the Director of Sales and VP of Customer Engagement