Sales Account Manager

Ststechnicaljobs; Milwaukee (WI); Hybrid; USD 60,000 - 90,000; Full time

Job summary

STS Technical Services is seeking a Sales Account Manager for Milwaukee, Wisconsin. This on-site role focuses on inside sales, managing OEM and distributor accounts, and growing into outside sales while supporting a scaling manufacturing client.

You will build quotes, coordinate with Engineering and Operations, and maintain strong customer relationships. Travel 25–50% as you expand responsibilities and wallet share over time.

Qualifications

• 3 to 5 years inside sales in manufacturing/industrial environment
• Ability to read and interpret customer specifications, engineering drawings, or technical documentation
• Excellent verbal and written communication skills
• Strong organizational and prioritization skills
• Willingness to travel 25–50% as required

Responsibilities

• Serve as primary contact for assigned OEM and distributor accounts
• Develop and communicate quotes accurately and timely
• Coordinate with Engineering and Operations during quoting
• Maintain organized records of customer communications
• Grow wallet share and expand into outside sales over time
• Represent the client at customer sites and industry events as needed

Skills

Inside sales

Account management

Customer service

Communication

Reading specs/drawings

Travel willingness

MS Office

Education

Associate or bachelor's degree in Business/Eng Tech

Tools

Epicor ERP

CRM systems

Quoting software

Job description

STS Technical Services is hiring a Sales Account Manager in Milwaukee, Wisconsin. This is an on-site role supporting a scaling manufacturing client and is ideal for a motivated, customer-focused sales professional with inside sales experience, strong account management skills, and the ability to grow into outside sales and business development over time.

In this role, you will initially focus on inside sales by managing and growing relationships with an established book of OEM and distributor accounts while maintaining an active quote pipeline. The ideal candidate is detail-oriented, thrives in a fast-paced manufacturing environment, and brings a strong understanding of customer specifications and technical requirements.

Position Summary

The Sales Account Manager will serve as the primary point of contact for assigned OEM and distributor accounts. This role is responsible for customer relationship management, quote development, account communication, customer service, and internal coordination with Project Management, Engineering, Operations, and Production teams.

This position offers a strong growth path for a driven sales professional who wants to build from inside sales into outside sales and business development responsibilities.

Responsibilities

Account Management

• Assume ownership of existing OEM and distributor customer accounts within the team while ensuring a seamless transition and continuity of service
• Serve as the primary point of contact for assigned accounts
• Build and maintain strong, long-term customer relationships
• Proactively communicate with customers to understand project timelines, upcoming needs, and changes to specifications
• Address customer inquiries and resolve issues promptly
• Consistently deliver a high level of customer service
• Manage and stay on top of an active quote pipeline
• Ensure all quotes are accurate, timely, and aligned with customer specifications
• Review customer drawings, specifications, and technical documentation to develop accurate quotations
• Coordinate with Engineering and Operations teams during the quoting process
• Track quote activity and follow up on open opportunities
• Maintain organized records of customer communications and project updates
• Coordinate with internal teams, including Project Management, Engineering, and Production, to ensure quoted scope is achievable and competitive

Business Development Growth Path

• Expand responsibilities over time to include outside sales activities and proactive business development with new and existing accounts
• Identify opportunities to grow wallet share within assigned accounts
• Introduce customers to additional client product lines and capabilities
• Represent the client at customer sites, industry events, and trade shows as needed
• Travel 25 to 50 percent depending on customer needs and business development activities

Required Qualifications

• 3 to 5 years of inside sales experience, preferably in a manufacturing or industrial environment
• Demonstrated ability to manage customer accounts and maintain a high standard of customer service
• Ability to read and interpret customer specifications, engineering drawings, or technical documentation
• Exceptional attention to detail
• Strong organizational and follow-through skills
• Excellent verbal and written communication skills
• Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
• Willingness and ability to travel 25 to 50 percent as required by customer needs
• Must be authorized to work in the United States

Preferred Qualifications

• Experience working with OEM or distributor customers in a manufacturing or fabrication environment
• Background in electrical equipment, enclosures, switchgear, or related power and industrial products
• Familiarity with ERP systems
• Epicor experience preferred
• Familiarity with CRM platforms or quoting and estimating software
• Demonstrated interest in growing into an outside sales or business development capacity
• Associate or bachelor’s degree in Business, Sales, Engineering Technology, or a related field

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that partners with leading companies across the aerospace, defense, manufacturing, and industrial sectors. We connect skilled professionals with contract, direct-hire, and long-term career opportunities across the United States.

EEOC Statement

STS Technical Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, age, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.