Sales Account Manager

Shelby American, Inc.; Carlisle (Cumberland County); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Account Manager to enhance their inside sales team. This role is pivotal in managing customer relationships, processing sales documents, and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, a knack for negotiation, and a keen understanding of customer needs. Join a company that values excellence and offers a range of benefits, including medical, dental, and a 401K match. If you thrive in a fast-paced environment and are passionate about sales, this opportunity is perfect for you!

Benefits

Medical

Vision

Dental

Disability

Life Insurance

401K with Company Match

Paid Holidays

Paid Vacation

Personal Days Available

Employee Discount

Qualifications

• Prior automotive parts knowledge and previous sales experience preferred.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Handle a high volume of calls, working with existing and new customers.
• Source new sales opportunities through inbound and outbound calls.
• Investigate and resolve customer issues professionally.

Skills

Verbal Communication

Written Communication

Negotiation Skills

Problem-Solving

Organizational Skills

Time Management

Customer Service

Tools

Microsoft Windows

Job description

Description

Meyer Distributing is looking for a Sales Account Manager to join our Carlisle team.

Meyer Distributing is a complete wholesale distributor: automotive, RV/towing, outdoor living, marine, and more. With 85+ locations across the country, Meyer services dealers nationwide. Meyer Logistics is a transportation company that serves as the backbone of Meyer Distributing’s shipping network. Meyer Logistics has a fleet of 500+ top-of-the-line trucks. Meyer Distributing & Logistics are driven to perform – come join our team today!

The Customer Account Manager is responsible for all inside sales functions including but not limited to inbound/outbound telephone calls and the processing of sales documents and represents Meyer and its interests with the highest regard to customer satisfaction in a professional manner.

Preferred Experience for a Sales Account Manager:

• Experience: Prior automotive parts knowledge and previous sales experience preferred.

Requirements for a Sales Account Manager:

• Must have excellent verbal and written communication and telephone skills.
• Must have ability to communicate on the phone 90 percent or more of shift.
• Must understand customer’s current needs and anticipate future customer requirements.
• Must have ability to multi-task, prioritize and manage time effectively.
• Ability to give special attention to detail required.
• Ability to prioritize workload to meet deadlines.
• Planning/organizing and follow up skills —the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans and follows up to ensure compliance.
• This position requires extensive use of a computer. Experience with Microsoft Windows preferred.
• Excellent negotiating abilities.
• Must have strong organizational and problem-solving skills.

Benefits for a Customer Account Manager:

• Medical
• Vision
• Dental
• Disability
• Life Insurance
• 401K with Company Match
• Bi-weekly paydays on Wednesdays
• Paid Holidays
• Paid Vacation
• Personal Days Available
• Up to 20% Employee Discount
• Casual Dress Code
• Health Savings Account
• Introductory & Annual Reviews
• Other Meyer Perks: Tuition Reimbursement, cell phone discounts, rental car discounts, etc.

Sales Account Manager duties include but are not limited to:

• Handles a high volume of telephone calls per day, working with existing and new potential customers, taking orders and closing sales.
• Sources new sales opportunities through inbound lead follow-up and outbound cold calls.
• Processes all calls with efficiency and accuracy. Keeps digital notes of all telephone communications. Verifies orders before processing into computer system.
• Ensures that accounts are serviced and maintained in accordance with Company standards.
• Recognizes customers buying patterns and promotes possible new product lines.
• Contacts key accounts regularly. Routinely contacts prospects to continue to build sales and new customers. Develops and maintains professional relations with customers.
• Investigates and resolves all customer issues professionally and reasonably, resulting in conclusions that are acceptable for both Company and customer.
• Meets or exceeds sales goals.
• Stays current on product knowledge and trends.
• Some travel possible as directed by supervisor.
• All other duties as assigned.