Sales Account Executive, OTA

SeaWorld Parks & Entertainment; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets

Park Discounts

Medical Insurance

Dental Insurance

Vision Insurance

401K Retirement plan

Tuition Reimbursement

Employee Assistance Program

Job summary

SeaWorld Parks & Entertainment is seeking a Sales Account Executive to support the OTAs and National Accounts team in Orlando. You will manage relationships with online travel agencies and ensure effective communication and service delivery.

The ideal candidate possesses a Bachelor's Degree, 2-5 years of relevant experience, and strong collaborative skills. The role includes account support, performance monitoring, and assisting with partner onboarding.

Qualifications

• 2-5 years of experience in sales, account management, or a related field.
• Strong collaborative work skills with effective relationship-building abilities.
• Proficiency in managing multiple accounts and priorities in a fast-paced environment.

Responsibilities

• Support day-to-day account management for OTA and national account partners.
• Monitor account performance and identify trends and opportunities.
• Assist with account reporting and performance summaries.

Skills

Sales experience

Account management

Customer service

Communication skills

Collaboration

Attention to detail

MS Office proficiency

Education

Bachelor's Degree

Tools

MS Word

MS Excel

MS PowerPoint

Job description

SeaWorld is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. Were also committed to helping ambitious people achieve their professional best. We're always seeking exceptionally skilled and knowledgeable individuals to join our team.

What You Get To Do

As the Sales Account Executive, you will support the OTAs and National Accounts team in managing and growing relationships with online travel agencies and national reseller partners. This position is responsible for day-to-day account support, helping ensure partners have what they need to sell effectively, and working cross-functionally to resolve issues, execute promotions, and identify new opportunities for growth. The Sales Account Executive will report to the Senior Manager, OTAs and National Accounts, and will play an important role in delivering a high standard of service and partnership to our reseller and OTA accounts.

Specific Responsibilities Will Include, But Not Be Limited To

• Support day-to-day account management for a portfolio of OTA and national account partners, serving as a responsive and reliable point of contact
• Assist in the execution of contracts, rate loads, promotions, and marketing initiatives in partnership with internal teams and account contacts
• Monitor account performance and help identify trends, opportunities, and areas of concern to bring to the attention of the Senior Manager
• Coordinate with internal teams (revenue management, marketing, distribution) to resolve partner issues quickly and accurately
• Assist with the preparation of account reporting, performance summaries, and materials for partner meetings
• Support onboarding of new OTA and national account partners, helping ensure a smooth start to the relationship
• Build strong working relationships with partner contacts, providing a high level of customer service and responsiveness
• Stay current on industry trends, competitive activity, and partner marketing/merchandising practices to help inform account strategy

What It Takes To Succeed

• Bachelor's Degree required
• 2-5 years of experience in sales, account management, or a related field
• Strong collaborative work skills, with the ability to build effective working relationships across internal teams and external partners
• Intellectual curiosity and a genuine interest in understanding the business and how the pieces fit together
• Excellent customer service skills, with a responsive, partner-first approach to account support
• High attention to detail, particularly when managing contracts, rates, and account information
• Strong written and verbal communication skills
• Ability to manage multiple accounts and priorities in a fast-paced environment
• Proficiency using MS Word, Excel, and PowerPoint
• Experience in the themed entertainment, hospitality, travel industries is a plus
• Experience working with Online Travel Agencies (OTAs) is a plus

What Else Is Important

• Travel – 10-15%

The Perks Of The Position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.