Sales Account Executive

Legacy Restoration, LLC; Lombard (IL); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

10 days paid time off

10 Paid Holidays

Health, Dental, and Vision Insurance

401K plan with company match

Vehicle Allowance

Paid Paternity Leave Benefit

Job summary

A residential home renovation company in Lombard seeks a Sales Representative to manage customer experiences from initial contact to project completion. In this role, you'll generate new business and collaborate with internal teams to ensure smooth operations. The position offers a base salary of $90,000, uncapped commission, and benefits including paid time off and health insurance. Ideal candidates should excel in customer service and be flexible with their working hours.

Qualifications

• Must meet monthly sales quotas for continued employment.
• Ensure accurate documentation for insurance adjusters.
• Able to work flexible hours as needed to meet project timelines.

Responsibilities

• Manage customer experience from start to finish.
• Generate new business and document work scopes.
• Collaborate with internal teams to ensure smooth project progress.

Skills

Door-to-door outreach

Customer service

Flexibility in hours

Ladder climbing

Job description

Overview

Legacy Restoration is the leader in residential home exterior renovation, offering a complete line of roofing, siding, windows, gutters and installation services. Our purpose, built on the foundation of our core values, is to improve the quality of life for our employees and customers through the pursuit of excellence. We offer career advancement, growth and leadership development opportunities. We are active members of the communities we serve through actively giving back and participating in volunteer activities.

Responsibilities

There are two primary roles for the Sales Representative (SR): (1) direct sales and (2) customer service. The SR is responsible for managing the entire customer experience from start to finish. This includes generating new business, meeting with insurance adjusters, submitting job documentation, and coordinating with internal teams such as the Project Coordinator, Supplement, and Production departments.

SRs are expected to upload signed contracts, photos, measurements, and all relevant notes into the CRM system immediately after appointments to ensure accuracy and support internal workflow. They serve as the main point of contact for the customer, providing regular updates, explaining insurance paperwork, coordinating selections and upgrades, and collecting payments. The SR is accountable for delivering a seamless, high-quality experience that meets Legacy’s service standards.

Qualifications / Requirements

• Generate new business through door-to-door outreach, inspections, and other sales efforts (monthly sales quota must be met to maintain employment).
• Serve as the main point of contact for customers, providing consistent follow-up and high-quality service throughout the project.
• Meet with insurance adjusters, document the scope of work, and upload all required files, photos, and notes promptly into company systems.
• Collaborate with internal teams (Project Coordinators, Production, Supplements) to ensure projects move forward smoothly.
• Work flexible hours, including evenings and Saturdays, to meet customer needs and project timelines.
• Represent Legacy Restoration by wearing company-branded apparel and having company-branded vehicle decals installed on the windows of their personal vehicles.
• Be able to climb ladders, walk roofs, and work in various weather conditions as needed.
• Attend all required company and sales team meetings and trainings.
• Uphold Legacy Core Values in all interactions with customers and teammates.

Why Legacy is a great place to work?

• We offer career advancement and growth opportunities
• Legacy was recently awarded the Ethics Torch Award by BBB
• 10 days paid time off and 10 Paid Holidays
• Health, Dental, and Vision Insurance
• 401K plan with company match
• Vehicle Allowance
• Paid Paternity Leave Benefit
• Team building and community volunteering activities throughout the year.

$90,000 - $160,000 a year

$90,000 Base Salary + uncapped commission structure

Additional Focus

We take great pride in delivering a 5 Star customer experience, quality workmanship for our customers and upholding an outstanding work environment for our employees.

The atmosphere at Legacy nurtures a culture of excellence, accountability, professionalism and continued growth and improvement. Giving back to the communities we serve is a vital component of our core values; we frequently volunteer as a group and enjoy team building activities that focus on personal development and bettering the lives of employees, customers and our communities.