Outside Sales Representative

Legacy Restoration, LLC; Lombard (IL); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) plan with company match

Vehicle allowance

Paid paternity leave

Job summary

A leading home renovation company based in Lombard is seeking a Sales Representative to manage customer experiences and generate new business. The ideal candidate excels at building relationships, organizing tasks, and clear communication. This role offers a competitive salary ranging from $90,000 to $160,000 annually, including uncapped commission. Employees enjoy various benefits, including health insurance, paid time off, and career advancement opportunities. Join a team that values excellence and community involvement.

Qualifications

• Proven ability to generate new business through outreach.
• Experience in customer service and follow-up.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Manage the entire customer experience from start to finish.
• Generate new business through door-to-door outreach.
• Upload job documentation promptly into company systems.

Skills

Customer relationship building

Organizational skills

Clear communication

Job description

Legacy Restoration is the leader in residential home exterior renovation, offering a complete line of roofing, siding, windows, gutters and installation services. Our purpose, built on the foundation of our core values, is to improve the quality of life for our employees and customers through the pursuit of excellence. We offer career advancement, growth and leadership development opportunities. We are active members of the communities we serve through actively giving back and participating in volunteer activities.

There are two primary roles for the Sales Representative (SR): (1) direct sales and (2) customer service. The SR is responsible for managing the entire customer experience from start to finish. This includes generating new business, meeting with insurance adjusters, submitting job documentation, and coordinating with internal teams such as the Project Coordinator, Supplement, and Production departments.

SRs are expected to upload signed contracts, photos, measurements, and all relevant notes into the CRM system immediately after appointments to ensure accuracy and support internal workflow. They serve as the main point of contact for the customer, providing regular updates, explaining insurance paperwork, coordinating selections and upgrades, and collecting payments. The SR is accountable for delivering a seamless, high‑quality experience that meets Legacy’s service standards.

You will be a great fit if:

• You excel at building strong customer relationships and being their main point of contact.
• You’re highly organized and can manage multiple jobs and deadlines with attention to detail.
• You communicate clearly and professionally, especially when guiding customers through paperwork and insurance processes.
• You take ownership of your work and follow through on commitments.
• You thrive in a fast‑paced, field‑based role and enjoy collaborating with internal teams.

What we require of our Account Executives:

• Generate new business through door‑to‑door outreach, inspections, and other sales efforts (monthly sales quota must be met to maintain employment).
• Serve as the main point of contact for customers, providing consistent follow‑up and high‑quality service throughout the project.
• Meet with insurance adjusters, document the scope of work, and upload all required files, photos, and notes promptly into company systems.
• Collaborate with internal teams (Project Coordinators, Production, Supplements) to ensure projects move forward smoothly.
• Work flexible hours, including evenings and Saturdays, to meet customer needs and project timelines.
• Represent Legacy Restoration by wearing company‑branded apparel and having company‑branded vehicle decals installed on the windows of their personal vehicles.
• Be able to climb ladders, walk roofs, and work in various weather conditions as needed.
• Attend all required company and sales team meetings and trainings.
• Uphold Legacy Core Values in all interactions with customers and teammates.

Why is Legacy a great place to work?

• We offer career advancement and growth opportunities
• Legacy was recently awarded the Ethics Torch Award by BBB
• 10 days paid time off and 10 paid holidays
• Health, Dental, and Vision Insurance
• 401(k) plan with company match
• Vehicle allowance
• Paid paternity leave benefit
• Team building and community volunteering activities throughout the year

$90,000 – $160,000 a year

$90,000 Base Salary + uncapped commission structure

We take great pride in delivering a 5 Star customer experience, quality workmanship for our customers and upholding an outstanding work environment for our employees.

The atmosphere at Legacy nurtures a culture of excellence, accountability, professionalism and continued growth and improvement. Giving back to the communities we serve is a vital component of our core values; we frequently volunteer as a group and enjoy team building activities that focus on personal development and bettering the lives of employees, customers and our communities.