Sales Account Associate & Operations Support

Sustainable Staffing; Loves Park (IL); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Sustainable Staffing Inc. in Loves Park, IL is seeking a motivated Sales Account Associate & Operations Support to join its team.

This entry-level hybrid role blends customer account management with sales, admin, and day-to-day operations support. The successful candidate will have a four-year degree, strong communication and organizational skills, and an interest in building customer relationships while supporting multiple internal departments.

Qualifications

• Bachelor's degree required.
• 0–3 years of experience in customer service or account management support.
• Strong verbal and written communication skills.

Responsibilities

• Build and maintain positive, long-term customer relationships.
• Respond to customer inquiries regarding orders, products, and general support.
• Coordinate with internal departments to resolve customer issues.
• Communicate order updates and relevant information to customers.
• Maintain accurate customer information, pricing, and sales documentation.
• Assist with order entry and invoicing.
• Perform general administrative and office support tasks.
• Maintain internal tracking records, reports, and system updates.
• Coordinate shipments, schedules, and customer follow-ups.
• Provide backup support to team members during busy periods.
• Assist with special projects and process improvement initiatives.
• Collaborate with sales, operations, and finance departments.

Skills

Communication skills

Time management

Organizational skills

Education

Four-year degree

Tools

Word

Excel

Job description

Job Position: Sales Account Associate & Operations Support

Location: Loves Park, IL 61111

Pay Rate: $18.00 to $22.00/hr BOE

Shift: 1st shift, Mon-Fri, 8:00 a.m. to 4:30 p.m.

Description:

This company in Loves Park, IL is seeking a motivated and organized sales account associate & operations support professional to join its team. This entry-level hybrid position combines customer account management with sales, administrative, and day-to-day business operations support. The ideal candidate has a four-year degree, strong communication and organizational skills, and an interest in building customer relationships while supporting various internal departments. Candidates should be self-motivated, resourceful, and comfortable balancing customer needs with multiple administrative and operational responsibilities.

Join a supportive, collaborative team that encourages learning, professional development, and hands-on experience across multiple areas of business operations. This position provides the opportunity to work closely with customers and internal sales, operations, and finance teams while developing valuable business and account management skills. Employees are encouraged to take initiative, contribute ideas, and assist with process improvements, with opportunities to grow into more senior account management or operations positions.

Sales Account Associate & Operations Support Duties and Responsibilities

• Build and maintain positive, long-term customer relationships.
• Respond to customer inquiries regarding orders, products, and general support.
• Coordinate with internal departments to resolve customer issues.
• Communicate order updates and relevant information to customers.
• Maintain accurate customer information, pricing, and sales documentation.
• Assist with order entry and invoicing.
• Perform general administrative and office support tasks.
• Maintain internal tracking records, reports, and system updates.
• Coordinate shipments, schedules, and customer follow-ups.
• Provide backup support to team members during busy periods.
• Assist with special projects and process improvement initiatives.
• Collaborate with sales, operations, and finance departments.

Sales Account Associate & Operations Support Qualifications and Requirements

• Four-year degree.
• 0–3 years of experience in customer service or account management support.
• Strong organizational and time-management skills.
• Ability to manage multiple tasks while maintaining attention to detail.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Strong computer and keyboard skills.
• Ability to work independently and take initiative.
• Self-motivated and resourceful problem-solving abilities.