Sales

Nexthink SA; Massachusetts; Remote; USD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Client Director who will play a pivotal role in managing relationships with key accounts. This dynamic position involves strategic leadership, collaboration with diverse teams, and the development of tailored solutions to enhance client satisfaction. The ideal candidate will possess extensive experience in enterprise technology sales and a proven ability to build and maintain executive relationships. With a commitment to fostering a vibrant work culture, this opportunity offers flexible hours, unlimited vacation, and a competitive compensation package, making it an exciting prospect for driven professionals ready to make an impact.

Benefits

Flexible hours

Unlimited vacation days

100% remote work

Professional training access

Paid parental leave

Accident insurance coverage

Referral bonuses

Qualifications

• 10+ years of experience in enterprise technology sales.
• Proven track record in managing executive relationships.

Responsibilities

• Provide strategic leadership and manage client relationships.
• Collaborate with teams to develop tailored solutions for clients.

Skills

Enterprise Technology Sales

Executive Relationship Management

Strategic Leadership

Time Management

Opportunity Qualification

Job description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to enable IT to shift from reactive problem solving to proactive optimization, Nexthink helps over 1,200 customers deliver better digital experiences to more than 15 million employees. Headquartered in Lausanne, Switzerland, and Boston, Massachusetts, Nexthink has nine offices worldwide.

Job Description

You will be responsible for renewals and upsells with a defined set of Nexthink's largest existing accounts. You will oversee executive relationship management for these accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support, and Professional Services, to support our key clients.

What you will do in this role:

1. Provide strategic leadership to clients.
2. Manage relationships between customers and Nexthink.
3. Collaborate with solution teams to develop tailored Nexthink solutions based on customer strategic outcomes.
4. Manage all executive relationships between Nexthink and assigned clients.
5. Oversee worldwide development of assigned accounts, including deploying global resources.
6. Build trust and multi-tiered relationships within clients' organizations, from project/IT teams to CxO level.
7. Develop clear roadmaps and build capabilities across clients and Nexthink teams to ensure an outstanding customer experience.
8. Achieve financial targets for assigned clients, including licenses, renewals, and professional services.

Qualifications

• 10+ years of experience selling enterprise technology in a fast-paced, competitive market.
• Native German speaker, based in Germany.
• At least 2 years of experience as a Client Director or similar role, with proven multi-million-dollar sales and executive relationship management.
• Driven, with a strong desire to succeed.
• Disciplined in managing time and resources, with a sound approach to qualifying opportunities.
• Intelligent, with the ability to learn quickly and establish credibility.

Additional Information

Nexthink is pioneering a global IT Market Category (DEX) that is shaping the future of work by providing IT teams with comprehensive digital visibility across their enterprise. Our innovative solutions incorporate real-time analytics, automation, and employee feedback across all endpoints, enabling IT to solve complex challenges, enhance productivity, and ensure employee satisfaction in the digital workplace.

With over 1,000 employees across five continents, Nexthink operates as One Team—collaborating, connecting, and innovating to grow. We value diversity, inclusion, and equity, with over 75 nationalities represented among our employees, speaking many languages.

If you're seeking a change, enjoy a dynamic environment, face new challenges, and want to have fun at work, this is a great opportunity! Here’s what we offer:

• Permanent contract with a competitive compensation package.
• Flexible hours and unlimited vacation days (plus 30 days of holiday and 3 company-paid volunteer days).
• 100% remote work with occasional travel to meet colleagues and clients.
• Access to professional training platforms to develop your skills and interests.
• 16 weeks of fully paid parental leave for primary caregivers, extendable up to 8 months unpaid, and 6 weeks for secondary caregivers.
• 24/7 accident insurance coverage for work and leisure accidents.
• Referral bonuses after three months of employment for successful hires.

Please note that some benefits may not apply to temporary, contract, or internship roles. For the most current information, check with your Recruitment Partner.