Sale Associates

Total Quality Logistics; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Total Quality Logistics (TQL) is seeking a Sales Associate for the Cincinnati, OH on-site role. You will build and manage a portfolio of customers and carriers, prospect new business, and communicate shipping needs to provide transportation solutions.

Daily duties include high-volume outbound calls, negotiating freight rates, tracking shipments, resolving issues for on-time delivery, and updating CRM. You will collaborate with internal teams and contribute to a high-performance culture.

Qualifications

• Strong sales and customer service abilities, including prospecting, relationship-building, and handling high outbound call volumes.
• Effective communication and negotiation skills, with the ability to influence, persuade, and resolve conflicts professionally.
• Solid organizational and time-management skills, including multitasking, prioritizing, and working in a fast-paced environment.
• Comfort with basic technology and systems, such as CRM tools, email, and office productivity software.
• High level of resilience, persistence, and self-motivation, with a results-driven and goal-oriented mindset.
• Ability to work on-site in Cincinnati, OH, and maintain a reliable, consistent schedule.
• Prior sales, logistics, transportation, or customer-facing experience is beneficial but not required.
• High school diploma or equivalent required; associate or bachelor’s degree in business, communications, or a related field is a plus.

Responsibilities

• Build and manage a portfolio of customers and carriers.
• Prospect new business and maintain regular communication to understand shipping needs.
• Provide effective transportation solutions and negotiate freight rates.
• Track and trace shipments and resolve issues to ensure on-time delivery.
• Collaborate with internal support teams and update CRM and internal systems.
• Prepare basic reports on sales activities and account status.

Skills

Sales skills

Customer service

Communication

Negotiation

Organizational skills

Resilience

Multitasking

Education

High school diploma or equivalent

Associate or bachelor’s degree a plus

Tools

CRM software

Office productivity software

Job description

Company Description Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the United States, operating within the $500 billion logistics market and generating over $8 billion in annual sales. TQL specializes in connecting customers who have truckload freight with reliable carriers that have the capacity to move it efficiently and safely. Operating 24/7/365, the company supports work-life balance through dedicated sales support teams that handle accounting, after-hours calls, and specialized customer needs. Team members benefit from transparent communication, clear career paths, and performance-based earning potential, creating an environment where individuals can advance and significantly impact their income. TQL offers an industry-leading platform for professionals who want to grow their career and be part of a rapidly expanding logistics organization.
Role Description This is a full-time, on-site Sales Associate role based in Cincinnati, OH. The Sales Associate will build and manage a portfolio of customers and carriers, prospect new business, and maintain regular communication to understand shipping needs and provide effective transportation solutions. Daily responsibilities include making high volumes of outbound calls, negotiating freight rates, tracking and tracing shipments, and resolving issues to ensure on-time delivery and excellent customer service. The role also involves collaborating closely with internal support teams, updating the CRM and internal systems, and preparing basic reports on sales activities and account status. The Sales Associate is expected to develop strong industry knowledge, uphold TQL’s standards of professionalism, and contribute to a positive, high-performance team culture.
Qualifications

• Strong sales and customer service abilities, including prospecting, relationship-building, and handling high outbound call volumes.
• Effective communication and negotiation skills, with the ability to influence, persuade, and resolve conflicts professionally.
• Solid organizational and time-management skills, including multitasking, prioritizing, and working in a fast-paced environment.
• Comfort with basic technology and systems, such as CRM tools, email, and office productivity software.
• High level of resilience, persistence, and self-motivation, with a results-driven and goal-oriented mindset.
• Ability to work on-site in Cincinnati, OH, and maintain a reliable, consistent schedule.
• Prior sales, logistics, transportation, or customer-facing experience is beneficial but not required.
• High school diploma or equivalent required; associate or bachelor’s degree in business, communications, or a related field is a plus.