SAIT Systems Technician

Florida Atlantic University; Boca Raton (FL); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life Insurance

Retirement options

Paid time off & holidays

Employee Assistance Program

Job summary

Florida Atlantic University seeks a SAIT Systems Technician in Boca Raton, FL. You will administer the StarRez application, manage user accounts and access controls, and coordinate with Banner and DocuSign integrations.

The role covers inventory/purchasing workflows and serves as the tech liaison for University Housing and Residential Education. Responsibilities include maintaining security systems, diagnosing issues, and providing user support.

Qualifications

• StarRez administration and reports support.
• User account creation and permission adjustments.
• Experience with Banner, DocuSign integrations and access systems.

Responsibilities

• Serve as primary liaison for University Housing and Residential Education.
• Administer StarRez, support reports, and manage integrations.
• Maintain security systems, devices, and inventory records.
• Provide training and after-hours support; participate in on-call rotation.

Education

Master's degree or Bachelor's degree with 2 years of related experience

Florida Driver's License

Tools

StarRez application

Active Directory

Windows Group Policy

Banner integration

DocuSign integration

Access control systems

Video surveillance technologies

Inventory management & purchasing workflows

Job description

Position Summary

Florida Atlantic University is seeking a SAIT Systems Technician - Boca Raton, FL. The SAIT Systems Technician position supports the mission of the Division of Student Affairs. Reporting to the Director of Technology, this position is responsible for the administration of the StarRez application, manages departmental inventory, purchasing, and surplus workflows, serves as the primary technology liaison for University Housing and Residential Education, and performs other job-related duties as assigned.

Summary of Responsibilities

Reports to a Director of Technology Services and has primary responsibility for serving as the primary liaison to the Housing department, planning and implementing technical solutions, application integrations, and administrative workflows in accordance with the mission of the Division of Student Affairs. Serves as the primary administrator for the StarRez application, providing support for reports, user account creation, adjusting user permissions, and managing integrations with Banner, DocuSign, and access control systems. Responsible for managing physical security systems, including access control for housing buildings, maintenance of security cameras, and upkeep of electronic key vault boxes. Manages departmental inventory, purchasing, and surplus workflows, including the purchase, installation, configuration, inventory, tracking, and deployment of user systems and hardware. Diagnoses software, desktop, hardware, and network problems of moderate complexity with divisional staff, housing residents, and vendors, taking appropriate action to resolve or elevate. Assists in the evaluation, implementation, automation, integration, analysis, maintenance, and problem resolution for client system software, client-server hardware, and storage. Maintains accurate computer, software, cell phone, and hardware inventory records for all assigned departments within the division.

Performs computer account and user administration using Microsoft Active Directory, Windows Group Policy, and specific departmental applications. Serves as the primary technology liaison for University Housing and Residential Education, providing support for housing management systems, access control systems, video surveillance technologies, and associated software integrations. Provides technical support, system administration, inventory management, purchasing coordination, and user training as needed. Performs job duties outside of normal business hours, travels to various university campus locations, and participates in an on-call rotation for emergencies. (particularly related to housing access and critical systems). Other job-related duties as assigned.

FAU Benefits and Perks

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day.
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment.
• For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
• For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php
• Explore Living in Palm Beach County. The goal is to provide local employers and new employees in the area a comprehensive guide with places to live.

Minimum Qualifications

Master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.

Valid Florida Driver's License required.

Salary: $62,000 - $65,000 Annually.

College or Department: SA: Technology Services Location: Boca Raton Work Days and Hours: Monday-Friday, 8 a.m. - 5 pm. On-call required, some nights and weekends required.

Application Deadline: 2026-11-16

Florida Atlantic University is Where Tomorrow Begins. As a nationally recognized Carnegie R1 research institution and one of only 13 universities nationwide to also hold Carnegie designations for Opportunity and Community Engagement, Florida Atlantic is advancing discovery, driving economic growth, and preparing graduates to lead in a rapidly changing world. As South Florida's Hometown University, Florida Atlantic serves as a destination for learning, culture, athletics, and community engagement. Through NCAA Division I athletics, world-class performing arts and cultural events, public lectures, gallery exhibitions, environmental education programs, and one of the nation's largest Osher Lifelong Learning Institutes, Florida Atlantic welcomes thousands of residents, visitors, and learners to its campuses each year. From inspiring environmental education programs to providing enriching experiences for retirees, professionals, families, and sports fans, Florida Atlantic is deeply connected to the communities it serves. Through these experiences and partnerships, the university helps strengthen the region's cultural vitality, workforce, economy and quality of life. For more information, visit www.fau.edu.

Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination.