Associate Director, Student Union Operations

Florida Atlantic University; Boca Raton (FL); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life Insurance

Sick leave and paid holidays

Retirement plan options

Job summary

Florida Atlantic University seeks an Associate Director of Student Union Operations in Boca Raton to oversee day-to-day facilities, operations, and services. This role liaises with campus departments, student groups, and external customers, shaping policies and ensuring compliance.

You will supervise student managers, provide event support in the Student Union and Esports Arena, manage budgets, maintenance schedules, and space usage reporting.

Qualifications

• Master’s degree in an appropriate field with four years of relevant experience, or a bachelor’s degree with six years.
• Ability to function independently and professionally in the assigned area.

Responsibilities

• Selects, trains, supervises, and evaluates student staff to carry out the unit's mission.
• Provide oversight and supervision for the professional and student staff delivering general Student Union operational services.
• Provides technical assistance for events and programs within the Student Union and the eSports Arena and Gaming Center.
• Assists with major events.
• Develop and administer an annual facility maintenance and repair schedule for all Student Union facilities.
• Directs the administration of room set-ups and takedowns for events and related equipment.
• Oversees Facility Maintenance and Custodial teams to keep the Student Union clean and well-maintained.

Education

Master's degree in an appropriate field

Bachelor's degree in an appropriate field

Job description

Position Summary

Florida Atlantic University is seeking an Associate Director of Student Union Operations. - BocaRaton,FL. The Associate Director of Operations shall be responsible for the day‑to‑day operation of the Student Union’s facilities, operations, and services. Serves as the secondary administrative liaison with users of the facilities from an operations perspective, including academic and administrative departments, student organizations, and external community customers. Responsible for the development and implementation of facility policies and procedures and for interpreting administrative policy for users of the facilities. Maintain a thorough knowledge of state and university policies and regulations as they relate to facilities management, purchasing, contract negotiations, and personnel management. The Student Union area is a working unit of the Division of Student Affairs at Florida Atlantic University. Summary of responsibilities: Selects, trains, supervises, and evaluates student managers and student staff necessary to carry out the mission of the unit. Provide oversight and supervision for the professional and student staff who provide general Student Union operational services. Provides technical assistance for events and programs within the Student Union and the eSports Arena and Gaming Center. Assists with major events. Develop and administer an annual facility maintenance and repair schedule for all Student Union facilities. Directs the administration of room set‑ups and takedowns (temporary stages, tables, chairs, audio‑visual equipment, etc.) of all event‑related equipment. Oversees Facility Maintenance and Custodial teams, ensuring the Student Union footprint is well‑maintained and clean. Organizes requests for the purchase of necessary equipment in event facilities. Develop and implement budgets and spending plans for these units. Establishes performance goals and measures to evaluate the success of professional and student staff. Develop and implement outcomes and assessment measures, goals, and objectives. Maintains emergency procedure manuals, including emergency weather response plans. Coordinates all emergency training for student and professional staff, including fire extinguisher training, stop the bleed training, crowd management training, etc. Oversees the Coordinator of Student Union Programs to create and execute a program plan for the Student Union. Serve as the Primary contact for the FAU University Facilities Services, Physical Plant, Campus Planning, and Ground Services for the coordination of the services. Develop an inventory tracking method of total facilities furniture and other capital items for replacement planning efforts. Develop an annual report on the operations of the facilities, including statistical analysis of the flow and space usage. Serve as operational liaison for all occupants of the Student Union, including food services, retail operations, and university departments/student organizations with offices in the facility Work in collaboration with Student Affairs departments as required. Stay current on trends for all units supervised. Perform other job‑related duties as assigned.

Responsibilities

• Selects, trains, supervises, and evaluates student managers and student staff necessary to carry out the mission of the unit.
• Provide oversight and supervision for the professional and student staff who provide general Student Union operational services.
• Provides technical assistance for events and programs within the Student Union and the eSports Arena and Gaming Center.
• Assists with major events.
• Develop and administer an annual facility maintenance and repair schedule for all Student Union facilities.
• Directs the administration of room set‑ups and takedowns (temporary stages, tables, chairs, audio‑visual equipment, etc.) of all event‑related equipment.
• Oversees Facility Maintenance and Custodial teams, ensuring the Student Union footprint is well‑maintained and clean.
• Organizes requests for the purchase of necessary equipment in event facilities.
• Develop and implement budgets and spending plans for these units.
• Establishes performance goals and measures to evaluate the success of professional and student staff.
• Develop and implement outcomes and assessment measures, goals, and objectives.
• Maintains emergency procedure manuals, including emergency weather response plans.
• Coordinates all emergency training for student and professional staff, including fire extinguisher training, stop the bleed training, crowd management training, etc.
• Oversees the Coordinator of Student Union Programs to create and execute a program plan for the Student Union.
• Serve as the Primary contact for the FAU University Facilities Services, Physical Plant, Campus Planning, and Ground Services for the coordination of the services.
• Develop an inventory tracking method of total facilities furniture and other capital items for replacement planning efforts.
• Develop an annual report on the operations of the facilities, including statistical analysis of the flow and space usage.
• Serve as operational liaison for all occupants of the Student Union, including food services, retail operations, and university departments/student organizations with offices in the facility.
• Work in collaboration with Student Affairs departments as required.
• Stay current on trends for all units supervised.
• Perform other job‑related duties as assigned.

Benefits

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax‑deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day.
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full‑time employment.
• For in‑unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
• For details on FAU’s amazing offers visit us at https://www.fau.edu/hr/benefits/index.php Explore Living in Palm Beach County The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach County | BDB

Minimum Qualifications

• A master's degree from an accredited institution in an appropriate area of specialization and four years of appropriate experience;
• or a bachelor's degree from an accredited institution in an appropriate area of specialization and six years of appropriate experience required. Ability to function independently and professionally in the assigned area.

Salary: $80,000 - $85,000 annually.

Location: Boca Raton

Work Days and Hours: Monday - Friday, 8am - 5pm. Some weekends and nights are required.

Application Deadline: 2026-11-26

Special Instructions to Applicant

This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice.

Application Documents Required

Resume Cover letter

Official Sealed Transcripts Required

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Pre‑Employment Screenings Required

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

Request for Accommodations

Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561‑297‑3004 or send an email at [e-mail].

Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination.

Florida Atlantic University is Where Tomorrow Begins. As a nationally recognized Carnegie R1 research institution and one of only 13 universities nationwide to also hold Carnegie designations for Opportunity and Community Engagement, Florida Atlantic is advancing discovery, driving economic growth, and preparing graduates to lead in a rapidly changing world. As South Florida's Hometown University, Florida Atlantic serves as a destination for learning, culture, athletics, and community engagement. Through NCAA Division I athletics, world‑class performing arts and cultural events, public lectures, gallery exhibitions, environmental education programs, and one of the nation's largest Osher Lifelong Learning Institutes, Florida Atlantic welcomes thousands of residents, visitors, and learners to its campuses each year. From inspiring environmental education programs to providing enriching experiences for retirees, professionals, families, and sports fans, Florida Atlantic is deeply connected to the communities it serves. Through these experiences and partnerships, the university helps strengthen the region's cultural vitality, workforce, economy and quality of life. For more information, visit www.fau.edu.

Clery Act Information Consumer Information Visit Florida Atlantic's Consumer Information page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Paper copies are available upon request by contacting the Office of Student Financial Aid.

Florida Statute1010.35 - Screening Foreign Researchers Pursuant to Florida law, any applicant or student seeking employment in a research or research‑related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non‑university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS‑160 (Online Nonimmigrant Visa Application).