SAINT LAURENT Senior Client Advisor Chicago

Yves Saint Laurent SAS; Chicago (IL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Paid time off

Employee discount

Retirement plan

Job summary

Saint Laurent is seeking a Senior Client Advisor to join its boutique leadership team. You will oversee the client advisor team, drive sales, and ensure a superior shopping experience that reflects the Maison’s values and standards.

Your role includes training, developing the team, and maintaining a high-energy, customer-centric environment while upholding luxury service standards across all client interactions.

Qualifications

• Experience in fashion & accessories retail or luxury hospitality.
• Strong leadership and ability to motivate a team.
• Taste and passion for fashion culture; ability to create personalized looks.
• Entrepreneurial mindset and business acumen.
• Team-oriented with adaptability to change.
• Tech-savvy and quick learner of new tools.
• Fluent in English and local language.

Responsibilities

• Manage client advisor team and hit individual and team sales targets.
• Train new client advisors and provide ongoing development.
• Create a positive work environment promoting teamwork and creativity.
• Provide outstanding client and after-sales service to visitors and clients.
• Build and maintain a robust client portfolio.
• Collaborate with store leadership to drive sales and KPI goals.

Skills

Leadership

Customer service

English & local language

Job description

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready‑to‑wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

We are currently seeking a Senior Client Advisor to join our dynamic boutique leadership team.

ROLE

The Senior Client Advisor will oversee the client advisor team in partnership with the store leadership team, and contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSION

• Manage the client advisor team and lead by example by achieving individual sales targets as well as ensuring the team meets their targets.
• Train new client advisors and provide ongoing training and development for existing team members.
• Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
• Provide an outstanding client and after‑sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back‑of‑house teams, their achievements and ultimately the overall team spirit
• Upholds and adheres to all company policies and operational procedures

PROFILE

• A preferred professional experience in providing a high‑quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Have personal taste and passion for the fashion culture, likes to create personalized looks
• Have a natural business mindset and an entrepreneurial spirit
• Open‑minded and looking for a company valuing audacity and authenticity
• Strong team centric attitude to achieve common goals
• At ease with using tools and applications; learns fast with new technologies
• Motivation to work in a fast‑paced environment, able to multitask & prioritize
• Proactive, enthusiastic, & with a problem‑solving attitude
• Excellent written, oral & listening skills, in English and local language
• Embrace change and see it as an opportunity to grow and develop

A reasonable estimate of the base compensation range for this position is $22.00/hr. - $23.00/hr. plus commission eligibility and a comprehensive benefits package including:

• medical
• dental
• vision
• short and long-term disability
• various paid time off programs
• employee discount/perks
• retirement plan with employer contributions

Please be advised that we may use artificial intelligence tools during the recruitment process. All hiring decisions are made by our recruitment team.

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Regular

Start Date

2026-11-14

Schedule

Full time

Organization

YSL America Holding Inc.