SailPoint IAM Support Engineer — Remote (Spain)

iC Consult; EE. UU.; A distancia; USD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Barcelona-based work location

Remote work from Spain

Descripción de la vacante

iC Consult is seeking an experienced IAM engineer to provide advanced operational support for SailPoint IdentityIQ in complex, customized environments. You will resolve incidents, maintain workflows, and work with international customers to improve IAM processes and service reliability.

You will monitor health and integrations, enhance provisioning logic, and mentor junior colleagues while maintaining thorough documentation. Fluent English is required; German or SailPoint cert is a plus.

Formación

• Degree in computer science, information security, or related discipline.
• Several years of hands-on IAM experience, particularly with SailPoint IdentityIQ.
• Strong analytical and troubleshooting skills with clear customer-focused communication.
• Sound knowledge of databases, directory services, and IT security practices.
• Interest in solving complex enterprise IAM problems.
• Fluent English.

Responsabilidades

• Operate and support SailPoint IdentityIQ in complex, customized environments.
• Handle second- and third-level incidents involving access, provisioning, and platform behavior.
• Monitor system health and integrations, addressing risks to service stability.
• Improve workflows, connectors, and provisioning logic; assist with upgrades and performance tuning.
• Work with customers to refine IAM processes and increase the value of their systems.
• Maintain documentation and help junior colleagues through knowledge sharing and mentoring.

Conocimientos

IAM experience

Analytical thinking

Troubleshooting

Customer-focused communication

Educación

Bachelor's degree in Computer Science or Information Security

Herramientas

SailPoint IdentityIQ

Descripción del empleo

iC Consult is seeking an experienced IAM engineer to provide advanced operational support for SailPoint IdentityIQ in complex, customized environments. You will resolve incidents, maintain workflows, and work with international customers to improve IAM processes and service reliability.

You will monitor health and integrations, enhance provisioning logic, and mentor junior colleagues while maintaining thorough documentation. Fluent English is required; German or SailPoint cert is a plus.