Identity & Access Management Support Engineer (m/f/d) – SailPoint IIQ

iC Consult; Stati Uniti; Remoto; USD 110.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Barcelona-based work location

Remote work from Spain

Descrizione del lavoro

iC Consult is seeking an experienced IAM engineer to provide advanced operational support for SailPoint IdentityIQ in complex, customized environments. You will resolve incidents, maintain workflows, and work with international customers to improve IAM processes and service reliability.

You will monitor health and integrations, enhance provisioning logic, and mentor junior colleagues while maintaining thorough documentation. Fluent English is required; German or SailPoint cert is a plus.

Competenze

• Degree in computer science, information security, or related discipline.
• Several years of hands-on IAM experience, particularly with SailPoint IdentityIQ.
• Strong analytical and troubleshooting skills with clear customer-focused communication.
• Sound knowledge of databases, directory services, and IT security practices.
• Interest in solving complex enterprise IAM problems.
• Fluent English.

Mansioni

• Operate and support SailPoint IdentityIQ in complex, customized environments.
• Handle second- and third-level incidents involving access, provisioning, and platform behavior.
• Monitor system health and integrations, addressing risks to service stability.
• Improve workflows, connectors, and provisioning logic; assist with upgrades and performance tuning.
• Work with customers to refine IAM processes and increase the value of their systems.
• Maintain documentation and help junior colleagues through knowledge sharing and mentoring.

Conoscenze

IAM experience

Analytical thinking

Troubleshooting

Customer-focused communication

Formazione

Bachelor's degree in Computer Science or Information Security

Strumenti

SailPoint IdentityIQ

Descrizione del lavoro

Role overview

Provide advanced operational support for enterprise identity governance platforms built on SailPoint IdentityIQ. You will resolve incidents, maintain customized workflows and integrations, and improve service reliability and IAM processes for international customers.

Responsibilities

• Operate and support SailPoint IdentityIQ in complex, customized environments.
• Handle second- and third-level incidents involving access, provisioning, and platform behavior.
• Monitor system health and integrations, addressing risks to service stability.
• Improve workflows, connectors, and provisioning logic; assist with upgrades and performance tuning.
• Work with customers to refine IAM processes and increase the value of their systems.
• Maintain documentation and help junior colleagues through knowledge sharing and mentoring.

Requirements

• Degree in computer science, information security, or a related discipline.
• Several years of hands-on IAM experience, particularly with SailPoint IdentityIQ.
• Strong analytical and troubleshooting skills, with clear customer-focused communication.
• Sound knowledge of databases, directory services, and IT security practices.
• Interest in solving complex enterprise identity and access management problems.
• Fluent English.

Nice to have

• German language skills or SailPoint certification.

Benefits and work setup

• Barcelona-based or remote from Spain.