SAH Patient Care Technician

Lifespan; Fall River (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Brown University Health is seeking a Patient Care Technician to support nursing staff with patient care, clerical duties, and in-office procedures. The role emphasizes compassion, accountability, respect, and excellence in daily interactions with patients and teammates.

Responsibilities include preparing patients for visits, assisting with procedures, handling lab specimens, maintaining clean exam rooms, and ensuring equipment readiness.

Qualifications

• High School diploma or GED.
• Graduate of an accredited nursing assistant training program.
• Minimum one year as nursing assistant or student nurse with clinical experience.
• Familiarity with medical terminology preferred.
• Current BLS certification.

Responsibilities

• Assist providers with patient care; ensure patient is prepared for visit; verify information and follow up as needed; assist during procedures.
• Operate and be knowledgeable about medical devices and equipment used.
• Know clinical systems, protocols, policies and procedures relevant to patient care duties.
• Obtain and prepare laboratory specimens for testing.
• Clean exam/procedure rooms and maintain equipment; stock supplies; troubleshoot issues; notify repairs as needed.
• Remain flexible with changing department and organizational needs.

Skills

Medical terminology

Clerical skills

Education

High School diploma or GED

Nursing assistant training program

Tools

BLS certification

Job description

SUMMARY

The role of the Patient Care Technician is cross-functional and includes secretarial and clerical duties within the role of nursing assistant under the direction of a registered nurse

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

KEY RESPONSIBILITIES

• Assist providers with patient care; ensures the patient is properly prepared in all aspects for the providers visit, verifies and obtains relevant information with patient and completes any necessary follow-up that the patient or provider may need. Assists the provider during any in-office procedures. Utilizes all necessary techniques.
• Be knowledgeable in the operation and condition of all medical devices and equipment used.
• Be knowledgeable regarding all clinical systems, protocols, policies and procedures necessary for the completion of all patient care duties, tasks and responsibilities as required by the department.
• Obtain and prepare laboratory specimens for testing
• Be responsible for cleaning exam/procedure room(s) and maintaining equipment between patients and at the end of the day in accordance with established protocol; document accordingly. Maintain a clean work area; prepare the equipment, patient room(s), and stock supplies or facilitate the reorder of supplies as necessary. Effectively troubleshoot minor problems. Notify appropriate personnel of equipment malfunctions and repairs as needed.
• Remain flexible with the changing needs of the department and the organization.

MINIMUM QUALIFICATIONS

• Minimum Education Requirements: High School graduate or GED. Graduate of an accredited nursing assistant training program
• Minimum Work Experience: Minimum one year as a nursing assistant or student nurse who has completed one semester of basic clinical experience
• Other skills and abilities: Familiarity with medical terminology preferred
• Equipment/Software/Certification: Current BLS certification

Pay Range: $20.32-$29.68

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721

Work Type: M-F 0700-1530

Work Shift: Day

Driving Required: No

Union: 1199 Seiu United Healthcare Workers East