Safety & Security Officer

Bourbon Orleans Hotel; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Life Insurance

401k Retirement Plan

Paid Time Off

Employee Assistance Program

Job summary

The Bourbon Orleans Hotel in New Orleans is seeking a Safety & Security Officer to serve as the calm, confident presence ensuring guest and staff safety. You’ll monitor the property, respond to incidents, and deliver top-tier service with every interaction.

This full-time role includes benefits and growth opportunities within a historic, vibrant hotel environment. Ideal candidates have a High School diploma and relevant certifications; prior security experience is welcome but not required.

Qualifications

• High School diploma or equivalent.
• Experience in safety/security preferred but not required.
• Certification in Safety and Security Training and/or State License per state requirements.

Responsibilities

• Safety Ambassador: connect with guests to create a secure, welcoming environment.
• Threat Spotter: identify potential security risks before issues arise.
• Service with Security: deliver friendly service with a calm, confident presence.
• Protocol Pro: implement essential security procedures to protect guests and operations.
• Solution Seeker: address challenges quickly with safety-first solutions.

Skills

Safety Ambassador

Threat Spotter

Customer Service

Protocol Pro

Solution Seeker

Education

High School Diploma

Safety Certification/State License

CPR/First Aid/AED Certification

Job description

Join our Team as a Safety & Security Officer

As a Safety & Security Officer, you’re more than just a watchful eye — you’re the calm, confident presence that helps guests and staff feel safe and welcome. You’ll be front and center in keeping our hotel secure, monitoring the property, responding swiftly to any issues, and delivering top-tier customer service with every interaction. If you’re ready to protect with purpose and serve with a smile, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Safety Ambassador: Proactively connect with guests and team members to create a secure, welcoming environment where safety and well-being come first.
• Threat Spotter: Stay sharp and observant to identify potential security risks before they become issues.
• Service with Security: Deliver friendly, service-oriented interactions while maintaining a calm and confident presence.
• Protocol Pro: Confidently implement essential security procedures to keep operations smooth and guests protected.
• Solution Seeker: Tackle challenges quickly and effectively with smart, safety-first solutions that reflect our commitment to excellence.

EDUCATION & EXPERIENCE

• High School diploma or equivalent.
• Previous experience in a safety and security role or a related field is preferred but not required.
• Certificate of Completion in Safety and Security Training and/or State Security License, including applicable background checks, per State requirements.
• CPR, First Aid and AED Certification from American Heart Association, Red Cross or HIS.
• AHLA Certified Lodging Security Officer certification completed within 30 days of hire.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information Experience a Historic New Orleans Hotel Once a high-society ballroom and later a convent, the Bourbon Orleans has centuries of stories to tell. Push past the lively scene of Bourbon Street and walk into a hushed haven of gilded details, Belle Epoque-style, polished marble and a warm welcome that is pure Louisiana. This is where your Crescent City story starts. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions:

Source: Hospitality Online