Safety, Quality & Patient Experience Specialist

ccf; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Cleveland Clinic Hillcrest Hospital is a Magnet Hospital recognized by the American Nurses Credentialing Center. Join a dedicated team of caregivers and build a rewarding career focused on quality, safety and the patient experience.

As a Safety, Quality and Patient Experience (SQPE) Specialist I, you will direct safety, quality and patient experience activities, coordinate improvement initiatives, and partner with clinical leadership to set objectives and ensure regulatory readiness.

Qualifications

• Bachelor's degree in nursing or related field
• Five years of related SQPE and performance improvement experience
• One year of related experience with Safety, Quality, Patient Experience, Accreditation

Responsibilities

• Direct safety, quality, and patient experience work within assigned scope.
• Coordinate and implement improvement initiatives using the Cleveland Clinic Improvement Model.
• Partner with clinical leadership to set objectives and key results.
• Model Cleveland Clinic Core Values and behavioral standards.
• Coordinate with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization, and experience metrics.
• Participate in engraining the safety, quality, and experience requirements as outlined by regulatory and accreditation bodies.

Job description

Cleveland Clinic Hillcrest Hospital is a Magnet Hospital recognized by the American Nurses Credentialing Center. Join a dedicated team of caregivers and build a rewarding career focused on quality, safety and the patient experience.

As a Safety, Quality and Patient Experience (SQPE) Specialist I, you will direct safety, quality and patient experience activities, coordinate improvement initiatives, and partner with clinical leadership to set objectives and ensure regulatory readiness.