Safety and Training Manager (Paratransit)

RATP Dev USA; California; Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision

401(k)

Paid holiday/vacation

Descripción de la vacante

RATP Dev USA seeks a highly conscientious Manager of Safety and Training in Marin County, CA. The role leads safety policies, training programs, and staff coaching in a transit environment, focusing on risk mitigation, customer service, and regulatory compliance.

The position emphasizes strong communication, data analysis, and collaboration with other departments to ensure safe, efficient public transit operations.

Formación

• Bachelor’s degree in Education/Business Administration/Management/Safety or equivalent experience.
• 5–10+ years in a managerial role supervising staff.
• Expertise with transit safety policies, procedures and regulations.

Responsabilidades

• Develop and administer safety policies, procedures, and training programs.
• Lead front‑line supervisors, managers, and staff with performance coaching.
• Maintain relationships with transit, city departments and the public.
• Analyze data to support safety initiatives and loss trend reductions.
• Investigate incidents and recommend preventive steps.

Conocimientos

Accountability in leadership

Communications excellence

Public/interpersonal communication

Decision making

Safety program development

Training oversight

Educación

Bachelor’s degree in Education/Business Administration/Management/Safety

Herramientas

MS Word

Excel

PowerPoint

Outlook

Descripción del empleo

RATP Dev USA - Your future. Our destination.

We are transit. We make distances feel shorter and bring people together. We are a community.

Do you see yourself finding solutions to make distances feel shorter? Are you seeking to make an impactful difference and where you bring people together? If so, come join our team where you are part of a community, not just an employee.

At RATP Dev USA, we seek to foster a culture where people feel valued, where their voices are heard, and their needs are a priority. We value diversity and inclusion, as well as people who are collaborative and seek solutions that make an impactful difference within our teams, the company, our clients, and the communities we serve.

Our RATP Dev USA Safety Culture prioritizes the well‑being of our employees, clients, passengers, and communities we serve. They are the heart of our business and ensuring all can return home to their families and friends safe and without injury is what we strive to do.

Through our diverse cultural experiences, we bring innovative transportation solutions. We possess a shared commitment and responsibility to our communities to provide our operational expertise and services in leading quality and safety best practices in everything we do with integrity, honesty, and sustainability.

Our Core Values

People

People are at the heart of our business: employees, clients, passengers, and the communities we serve.

Diversity

We draw on experience across cultures, generations, and oceans to encourage innovative transportation solutions.

Responsibility & Accountability

We provide services steeped in professionalism, integrity, honesty, sustainability, and accountability.

Quality

Our operational expertise and industry‑leading best practices promote quality service and lasting partnerships

Safety

Above all, we are committed to safety and security in everything we do

Our Destination

To develop and optimize public transit systems, but also to boost the economy and quality of life, in order to make distances feel shorter and bring people together. -Hiba Farès, President of the Executive Board.

Profil De Candidat Recherché

This is for proposed new business in Marin County, CA.

This contract would begin July 1, 2027. The selected candidate will be expected to begin around April-May 2027.

Job Summary

People are at the heart of our business. We lead by example in promoting and ensuring we maintain a strong safety culture, where strict adherence to risk mitigation and safety/security protocols of our employees, passengers, clients, and communities is critical. We are seeking a highly conscientious, accountable Manager of Safety and Training. Someone who seeks the physical and mental well‑being of all our employees, clients, passengers, and community members. Someone who is relentless in communicating the importance of safety in everything we do. Safety is more than a message, it is our first core value, it’s what influences all decisions. The safety leader will model desired behaviors in their actions by wearing the proper protective equipment and following the safety guidelines. They will set the example and the mindset that safety is our company’s priority!

They will oversee and develop policies and programs related to the safety and security of all personnel, equipment, and facilities. This position provides direction and guidance to supervisors and front‑line staff establishing and emphasizing a culture of safety and customer service. An important role of this position is the responsibility of establishing and maintaining effective working relationships with other transit departments, city departments, subordinates, and the public to promote and maintain an effective and efficient and safe public transit service. Ensures the administration and formulating of safety policies/procedures, programs, and practices. Includes managing and coaching performance of front‑line supervisors, managers, and administrative staff.

Critical components

• Has accountability
• Excels in Communications
• Promotes Safety
• Has expertise and technical knowledge
• Has Trust and Credibility
• Is Result Driven
• Decision Making

Preferred Education and Experience: Essential Functions / Process Responsibilities include the following: other duties may be assigned as necessary:

• Bachelor’s degree with course work in Education/Business Administration/Management/Safety, or equivalent experience.
• 5-10 or more years managerial position directing duties and/or responsibilities of supervisory staff.
• Expertise of the systems, policies, procedures, and regulations that apply to the transit system.
• Hold or acquire all licenses and certificates necessary for training which should include, at a minimum, certification to train CPR, First Aid, and ability to provide Drug and Alcohol Awareness; experience administering driver training.
• Understanding of regulations set forth by applicable DOT, FTA, Homeland Security, OSHA, EEOC, ADA, NLRA, FLSA and any other regulatory entity that may apply.
• Detailed knowledge of the geographical layout of the transit area of operation.
• Knowledge of communication equipment and the proper use thereof.
• Knowledge of all safety equipment and the operation and maintenance thereof.
• Ability to present facts and recommendations effectively in oral and written communication.
• Ability to apply independent judgment and initiative in developing solutions.
• Expertise of the systems, policies, procedures, and regulations that apply to the transit system.
• Driver training.
• Conducts data analysis and reporting to support safety initiatives and identify loss trends; reviews analyses of accident/incident losses to determine patterns that can be corrected to progress toward stated goals and objectives.
• Investigates accidents and incidents to understand causes, makes recommendations, and takes preventive steps to avoid recurrences.
• Extensive knowledge of driving and motor vehicle laws and regulations.
• Extensive knowledge of driving and motor vehicle laws and regulations.
• Proficient in MS Word, Internet, Outlook, Excel; PowerPoint is a plus.

Safety & Compliance

• Administers, develops, recommends, and implements various safety policies and procedures.
• Administers all new hire training, re‑training, and compliance training for system employees, to include vehicle operations.
• Updating all SDS sheets
• Develops and administers new training in response to changes and modifications to equipment and policy.
• Updates the Emergency Action & Evacuation Plan for system.
• Investigates and reviews vehicular accidents to determine preventability; assists in claims management.

Leadership

• Excellent interpersonal and public communication skills.
• Maintains and oversees all safety and safety related equipment in the fleet and facility.
• Manages or assists in matters relating to Workers Compensation, Drug & Alcohol, Employee Assistance Program to ensure agency’s compliance and employee concerns are handled in a timely manner.
• Directs all Safety/Security Programs, including training‑related programs and supervisory responsibilities.

Business Acumen

• Analyzes data and records to identify areas in need of improvement or areas that are excelling.
• Prepares and formulates written correspondence, operational safety bulletins and notices.
• Diligence and precision in record keeping, ensuring all training is scheduled, performed, and kept up to date.

Interpersonal/Engagement

• Represents safety for the transit system; friendly, approachable, and available to system employees and the public; held to the highest safety standards as to be an example.
• Conducts employee disciplinary review hearings and preliminary fact‑finding investigations arising from safety infractions/preventable accidents and/or violations of drug and alcohol policies.
• Maintains an effective working relationship and communication with the General Manager, peers, and subordinates.

Leadership Model For Success

• Leadership: Safety, Building Teams, Performance Management, Developing Talent
• Business: Business Acumen, Strategic Visionary, Decision-Making, Profitable Growth
• Interpersonal: Trustworthiness, Building Relationships, Influencing Others, Communication
• Wellbeing: Managing Stress, Work-Life Harmony, Mental Wellness

Professional and Personal Development

Start here and grow here. RATP Dev USA believes in promoting from within and providing learning and development opportunities for our team members. We take pride in preparing and developing future and existing leaders through our Grow Our Own Development and Mentorship Programs.

• Leadership Development
• Mentorship & Coaching
• Safety, Security, & Compliance Training
• Technical and Soft Skill Training
• And much more...

Benefits

• We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams.