Assistant General Manager

RATP Dev USA; Concord (CA); In loco; USD 110.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision

401(k)

Paid holidays

Descrizione del lavoro

RATP Dev USA seeks a seasoned Assistant General Manager of Administration to steer administrative services in Concord, CA. You will shape the safety culture, drive compliance, and partner with Safety, Risk and Continuous Improvement to optimize service delivery.

Strong leadership and union relations are essential. The role requires a bachelor’s degree and at least five years in a transit admin setting, with proven ability to manage multiple projects, budgets, and cross-functional teams in a

Competenze

• Five+ years in administrative/transit leadership roles.
• Bachelor’s degree required; experience may substitute with five years of fixed-route transit admin work.

Mansioni

• Lead administration and safety culture across operations.
• Oversee budgeting, staffing and cost controls within resources.

Conoscenze

Leadership

Strategic Planning

Public Speaking

Negotiation

Cross-functional Leadership

Formazione

Bachelor's degree

Strumenti

MS Office

Accounting Software

Descrizione del lavoro

RATP Dev USA - Your future. Our destination.

We are transit. We make distances feel shorter and bring people together. We are a community.

RATP Dev USA - Your future. Our destination.

We are transit. We make distances feel shorter and bring people together. We are a community.

Do you see yourself finding solutions to make distances feel shorter? Are you seeking to make an impactful difference and where you bring people together? If so, come join our team where you are part of a community, not just an employee.

At RATP Dev USA, we seek to foster a culture where people feel valued, where their voices are heard, and their needs are a priority. We value diversity and inclusion, as well as people who are collaborative and seek solutions that make an impactful difference within our teams, the company, our clients, and the communities we serve.

Our RATP Dev USA Safety Culture prioritizes the well‑being of our employees, clients, passengers, and communities we serve. They are the heart of our business and ensuring all can return home to their families and friends safe and without injury is what we strive to do.

Through our diverse cultural experiences, we bring innovative transportation solutions. We possess a shared commitment and responsibility to our communities to provide our operational expertise and services in leading quality and safety best practices in everything we do with integrity, honesty, and sustainability.

Your Future With RATP Dev USA

Our Core Values:

People

People are at the heart of our business: employees, clients, passengers, and the communities we serve.

Diversity

We draw on experience across cultures, generations, and oceans to encourage innovative transportation solutions.

Responsibility & Accountability

We provide services steeped in professionalism, integrity, honesty, sustainability, and accountability.

Quality

Our operational expertise and industry-leading best practices promote quality service and lasting partnerships

Safety

Above all, we are committed to safety and security in everything we do

Our Destination

To develop and optimize public transit systems, but also to boost the economy and quality of life, in order to make distances feel shorter and bring people together. -Hiba Farès, President of the Executive Board.

Profil De Candidat Recherché

This is for proposed new business in Concord, CA.

This contract would begin July 1, 2027. The selected candidate will be expected to begin around April-May 2027.

Job Summary

People are at the heart of our business. We lead by example in promoting and ensuring we maintain a strong safety culture, where strict adherence to risk mitigation and safety/security protocols of our employees, passengers, clients, and communities is critical.

Critical Components

• A highly conscientious leader who:
• Promotes a diverse and inclusive, positive, respectful, and healthy work environment.
• Prioritizes employee engagement and retention strategies.
• Offers professional, personal, and technical development to include continuous learning and mentoring opportunities.
• Partners with Safety, Risk and Continuous Improvement to implement process improvements to ensure compliance and drive excellence in all aspects of our operations.
• Execution of client’s service planning. Works with client to improve scheduling/blocking and recommends real-time scheduling adjustments based on service demands and/or disruptions.
• Develops and maintains effective working relations with teams, colleagues, the union, the public, medical and governmental agencies, elected officials, and board of trustees.
• Provides oversight, direction, and coordination of staff in the provision of cost effective, efficient, and reliable transit services within available and financial resources.
• Impeccable judgment and ability to make sound decisions in a fast‑paced, dynamic setting
• Excellent written and verbal communication skills
• Executive‑level presentation skills and ability to handle high‑level client interactions
• Strong interpersonal, relationship‑building, and negotiating skills

Essential Functions / Process Responsibilities include the following: other duties may be assigned as necessary:

• The Assistant General Manager of Administration shall have at least three (5) years of experience in the administrative phases of a transit organization.
• At a minimum, the Assistant General Manager of Administrative Services shall have a bachelor's degree from an accredited college or university but may be substituted with five (5) additional years of fixed route transportation experience.
• Thorough knowledge of accounting practices and procedures.
• Ability to work under very limited supervision with positive results.
• Experience with MS Office products and accounting software preferred.
• Excellent written and verbal communication skills.
• Strong ability to perform and manage multiple projects at the same time.
• Ability to manage and organize work assignments, styles, and relationships with several respective managers.
• Ability to organize and prioritize tasks, manage time, and work without constant supervision.
• Strong written and oral communication skills.
• Ability to maintain a flexible attitude and approach to assignments.
• Ability to work well with bargaining labor unions.

Safety & Compliance

• Works with all company and local team members to create a strong, vibrant, and engaging safety culture.
• Demonstrated knowledge and experience in coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment strongly preferred.
• Ensures compliance with local, state, and federal laws and regulations (EPA, OSHA, DOT, ADA, and EEOC).

Leadership

• Excellent interpersonal and public communication skills.
• Demonstrated ability to manage a large and diverse workforce, especially in a unionized setting that requires intense attention to customer service and the customer experience.
• Demonstrated ability to manage people in operational and corporate support programs for a large organization.
• Ability to develop and implement strategic plans.
• Ability to effectively organize, access, and have produced a variety of written materials for different audiences and consistently meet deadlines.

Business Acumen

• Demonstrated ability to budget, plan, and allocate corporate resources in a large organization.
• Demonstrated ability to exercise critical thinking, analysis, and managerial judgement.
• Ability to establish credibility and influence constituencies quickly. Demonstrated ability to lead the implementation of strategic and operational initiatives.
• Demonstrated skills in managing large, complex organizations that are multi-modal, decentralized, and use multiple technologies.
• Demonstration of intense commitment to customer service. Results orientation with a strong work ethic in a in a multi-tasking environment

Interpersonal/Engagement

• Demonstrated ability to partner and collaborate with a diverse staff, address complex or sensitive situations, to advance the goals and strategies of client.
• Demonstrated ability to inspire, create and establish effective working relationships with peers, staff, customers, and diverse constituents.
• Must have strong verbal and written communication that is clear, concise, and transparent, encouraging an “open-door” policy.
• Ability to communicate effectively with diverse audiences, including the media and external stakeholders concerning operation issues.
• Ability to establish and maintain productive working relationships with employees, subordinate managers, consultants, and the public, including those from culturally diverse backgrounds, the elderly, persons with disabilities, or other vulnerable populations.
• Ability to convey confidence and self‑awareness regarding interpersonal and communication skills.

Leadership Model For Success

• Leadership:

Safety, Building Teams, Performance Management, Developing Talent

• Business:

Business Acumen, Strategic Visionary, Decision Making, Profitable Growth

• Interpersonal:

Trustworthiness, Building Relationships, Influencing Others, Communication

• Wellbeing:

Managing Stress, Work-Life Harmony, Mental Wellness

Professional and Personal Development

Start here and grow here. RATP Dev USA believes in promoting from within and providing learning and development opportunities for our team members. We take pride in preparing and developing future and existing leaders through our Grow Our Own Development and Mentorship Programs.

When you join RATP Dev USA, you will have the ability to build your skills and knowledge in various areas through continuous learning (eLearning included) and leadership workshops.

• Leadership Development
• Mentorship & Coaching
• Safety, Security, & Compliance Training
• Technical and Soft Skill Training
• And much more...

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!