General Manager (Public Transit)

RATP Dev USA; California (MO); On-site; USD 100,000 - 170,000; Full time

Benefits offered by this job

Medical / dental / vision

401(k)

Paid holidays & vacation

Mentorship programs

Job summary

RATP Dev USA in California seeks a proven General Manager to lead financial, operational, and safety performance for a transit location. You will drive strategic vision, develop leaders, and ensure service excellence aligned with client expectations and contract requirements.

The role emphasizes safety compliance, employee engagement, and mentoring, with compensation reflecting contract size, location, and experience. A bachelor’s degree and transit sector experience are favored.

Qualifications

• Bachelor’s degree in business, transportation, or public administration with at least five years of managerial or equivalent administrative experience.
• Drug test and pre-employment physical may be required; subject to random alcohol and drug testing.
• Experience with Collective Bargaining Agreements (CBA) and working with unions is preferred.

Responsibilities

• Lead location with financial, operational, and employee performance responsibilities within budget.
• Develop and execute strategies to improve safety, risk, and continuous improvement.
• Manage client service planning, scheduling, and real-time adjustments as needed.
• Build strong leadership teams and coach for success across departments.

Skills

Leadership

Strategic planning

Financial acumen

Employee engagement

People development

Safety culture

Communication

Vendor/union relations

Education

Bachelor’s degree in business/public administration

Advanced degree may substitute for experience

Job description

Job Summary:

Peopleare at the heart of our business. We lead by example in promoting and ensuring wemaintain a strong safety culture, where strict adherence to risk mitigation andsafety/security protocols of our employees, passengers, clients, andcommunities is critical.

We are looking for amagnanimous leaders who will leverage their experienceto develop and execute strategies to attain the desired outcomes. We seek a a leaderwho can gain buy in, has vision, can impart their knowledge, and motivatetheirteams to excellence. We can hire experience; however, someone with visioncoupled with experience is impactful!

This posting is for future openings and new opportunities for General Managers in California. Salary ranges will vary from $100,000-$170,000/year based on contract size, location, and experience level.

Critical components:

A highly conscientious leader who:

• Promotes a diverse andinclusive, positive, respectful, and healthy work environment.
• Prioritizes employeeengagement and retention strategies.
• Offers professional,personal and technical development to include continuous learning and mentoringopportunities.
• Partners with Safety,Risk and Continuous Improvement to implement process improvements to ensurecompliance and drive excellence in all aspects of our operations.
• Execution of client’sservice planning. Works with client to improve scheduling/blocking and recommends real-time schedulingadjustments based on service demands and/or disruptions.

• Developsand accounts for an annual operating and capital budget; monitors andensures compliance of monthly and annual financial targets. Usesoperational performance indicators to influence financial results daily.
• Develops and maintains effective working relations withteams, colleagues, the union, the public, medical and governmentalagencies, elected officials and board of trustees.
• Provides oversight, direction and coordination of staffin the provision of cost effective, efficient and reliable transitservices within available and financial resources.
• Provides input and feedback to the board on thedevelopment of policies and external factors which have a direct impact onthe achievement of specific goals and objectives.

EssentialFunctions / Process Responsibilities include the following: other duties may beassigned as necessary:

Safety & Compliance

• Works with allcompany and local team members to create a strong, vibrant, and engaging safetyculture.
• Oversees the agency safety plan (PTASP) andits implementation and reporting to the client.
• Ensures compliance with local, state, andfederal laws and regulations (EPA, OSHA, DOT, ADA, and EEOC).

Leadership

• Overallmanagement and responsibility for the location’s financial, operational andemployee performance and development – managing to budget, hitting set targets,supporting standard operating procedures, and guiding/delivering qualityservice through performance management.
• Overseesand directs through operating and department managers the financial, people,human resources, and operating service programs of the Authority.
• Able tobuild a strong leadership team and ensure leaders have the necessary skills,tools, and resources to build their individual departments, this includesdeveloping and coaching for success.

Business Acumen

• Strongentrepreneurial skills with the ability to create a strategic vision that growsand develops the local team, the community, the contract with the client andthe mission and goals of RATP Dev USA to include finance/budgeting, people,human resource, and operational performance and safety.
• Understandand monitor trends of the business and community, opportunities for growth,what are the potential risks, and when to pivot in order to keep thelocation/financials satisfactory.
• Satisfiesclient, corporate, and contractual reporting requirements and needs.

Interpersonal/Engagement

• Developsand maintains strong, effective relationships with community leaders, privateemployers, governmental authorities, legislators, taxpayer groups and the userpublic to enlist financial and related ridership program support for publictransit services.
• Must havestrong verbal and written communication that is clear, concise, andtransparent, encouraging an “open-door” policy.
• Prioritizesemployee engagement and retention strategies

PreferredEducation and Experience:

A bachelor’s degree with major course work in business, transportation,or public administration and five (5) years of job related managerial orcomparable administrative experience preferably in a public transit agency; orsubstituting an advanced master’s degree in a job-related curriculum for one(1) year of desired experience. Drugtest and pre-employment physical is required.Subject to random alcohol and drug testing.

Clear understandingof Collective Bargaining Agreement (CBA, union contracts), working with unions,labor negotiations/contracts, and grievance procedures.

Benefits

We offer competitivecompensation and benefits (which vary based on role, location, and business),including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & WeWelcome Diversity to our Teams!

LeadershipModel for Success:

• Leadership
• Safety, Building Teams,Performance Management, Developing Talent

• Business
• Business Acumen,Strategic Visionary, Decision Making, Profitable Growth

• Interpersonal
• Trustworthiness,Building Relationships, Influencing Others, Communication

• Wellbeing
• Managing Stress,Work-Life Harmony, Mental Wellness

Professionaland Personal Development

Start here and growhere. RATP Dev USA believes in promoting from within and providing learning anddevelopment opportunities for our team members. We take pride in preparing anddeveloping future and existing leaders through our Grow Our Own Development andMentorship Programs.

When you join RATP DevUSA, you will have the ability to build your skills and knowledge in variousareas through continuous learning (eLearning included) and leadershipworkshops.

• Leadership Development
• Mentorship & Coaching
• Safety, Security, & Compliance Training
• Technical and Soft Skill Training
• And much more...

Benefits

We offer competitivecompensation and benefits (which vary based on role, location, and business),including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & WeWelcome Diversity to our Teams!