Safety and Security Officer - Hotel

Hersheypark; Hershey (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free admission to Hersheypark

Discounts

Medical, Dental, Vision coverage from

401K contribution

Paid time off

Job summary

The Hotel Hershey, a luxury resort, seeks a vigilant security professional to protect guests, employees, and property. The role covers patrols, emergency response, and incident reporting within a high-end hospitality setting.

Candidates must be 18+, possess a valid driver's license, and hold a high school diploma. Related degrees preferred; PA background clearances are mandatory for employment continuation. The position includes competitive benefits and opportunities for growth.

Qualifications

• Must be 18 years or older.
• Must have a valid driver's license.
• Must have a High School Diploma.
• Associate's or Bachelor's degree in criminal justice/safety/security-related field preferred.
• One year of security-related experience preferred.
• Ability to obtain First Aid/CPR and EMT certification; certifications helpful.
• PA law background clearances required for continued employment.

Responsibilities

• Patrol the property and document rounds; investigate accidents/incidents and submit detailed reports.
• Respond to and provide assistance in fire or other emergency situations.
• Investigate complaints and notify law enforcement authorities as necessary.
• Administer First Aid and CPR as needed.
• Administer and maintain locking systems throughout the property.
• Initiate measures to improve or maintain safety and security standards.
• Perform other duties as assigned.

Skills

Criminal law knowledge

Fire & safety regulations

Employee/guest relations

Communications skills

Problem-solving

Keyboarding skills

Education

High School Diploma

Associate's or Bachelor's degree in criminal justice/safety/security

Job description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position is responsible for maintaining the safety and security of all guests, employees, and physical assets of The Hotel Hershey.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Patrolling the entire property and documenting rounds; investigating accidents/incidents occurring on the property and submitting detailed reports

Responding to and providing assistance in fire or other emergency situations

Investigating complaints and notifying law enforcement authorities as necessary

Administering First Aid and CPR as needed

Administering and maintaining locking systems throughout the property

Initiating measures to improve or maintain safety and security standards

Performing other duties as assigned

Qualifications:

Must be 18 years of age or older

Must have a valid driver's license

Must have a High School Diploma

Associate's or Bachelor's degree in criminal justice/safety/security-related field preferred

One year of security-related experience preferred

Ability to obtain First Aid/CPR and RAMP certifications; EMT certification helpful

In accordance with Pennsylvania's Child Protective Services Law, candidates must be able to obtain and maintain a report of criminal history from the Pennsylvania State Police (PSP), Child Abuse History Clearance from the Department of Human Services (Child Abuse), and Fingerprint-based federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI), as a condition of continued employment.

Knowledge, Skills, and Abilities:

Knowledge of criminal and federal law and fire and safety regulations pertaining to hotels

Proven employee/guest relations, communications, and problem-solving skills

Keyboarding skills and PC familiarity

Professional image representative of property image

Job Demands:

Physical requirements include walking (up to 75% of the shift), hearing, bending, communicating verbally, stooping, lifting, and finger dexterity.

Schedule rotates to include the following shifts: 8 AM to 4 PM, 4 PM to midnight, midnight to 8 AM and occasional cross-shifts. Holidays and weekends required. Some overtime is necessary.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.