SafeHouse Visa - Part Time

Marcus Hotels Inc; Milwaukee (WI); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Room and dining discounts at Marcus

Two-for-one movie passes at Marcus The

Paid time off (full time associates)

Early wage access

Medical, dental, and vision insurance

Company-paid life insurance and 401k

Career advancement and transfer within

Job summary

SafeHouse Milwaukee, part of The Marcus Corporation, seeks a part-time Visa Agent to greet guests, lead the entrance challenge, and preserve the espionage atmosphere while delivering memorable service.

You will engage visitors with witty dialogue, improvise spy-themed tasks, manage wait times, and coordinate with hosts and servers to ensure a seamless transition to dining.

Qualifications

• Strong communication, public speaking, and guest engagement skills.
• Energetic, outgoing personality with quick thinking and improvisation.
• Experience in hospitality, customer service, entertainment, theater, or guest-facing roles preferred.
• Ability to stand for extended periods during fast-paced shifts.
• Flexible availability including evenings, weekends, holidays, and events.

Responsibilities

• Greet guests at the entrance and set a welcoming, espionage-themed tone.
• Lead the SafeHouse entrance challenge with trivia or spy-themed tasks.
• Engage guests with wit, humor, and improvisation for all ages.
• Manage guest flow, answer questions, and communicate wait times while maintaining ambience.
• Collaborate with hosts, servers, and management to ensure a smooth transition to dining.

Skills

Public speaking

Guest engagement

Hospitality experience

Customer service

Flexible schedule

Job description

Control, the mastermind and governing force behind SafeHouse , is recruiting undercover agents to join our team. For more than 50 years, SafeHouse has been providing visiting spies with an immersive dining adventure unlike any other. As a globally recognized spy-themed restaurant founded in Milwaukee, we rely on creative, energetic team members to bring our espionage experience to life.

Your mission, should you choose to accept it, is to serve as a Visa Agent , the first line of security for SafeHouse headquarters. In this role, you'll greet visiting spies, administer the famous entrance challenge, and set the stage for an unforgettable covert adventure. Your personality, wit, and ability to engage guests are critical to maintaining the mystery and excitement that make SafeHouse a legendary destination.

Your Mission Objectives:

Welcome and interact with guests at the entrance, maintaining character and creating an engaging first impression of the SafeHouse experience.

Conduct the SafeHouse entrance challenge by presenting trivia, riddles, or spy-themed tasks that grant agents (guests) access to headquarters.

Utilize creativity, improvisation, and humor to tailor interactions to guests of all ages while ensuring a memorable and inclusive experience.

Manage guest flow, answer questions, and communicate wait times or operational updates while maintaining the espionage atmosphere.

Collaborate with hosts, servers, and management to ensure a seamless transition from entrance experience to dining experience.

What We’re Looking For:

Strong communication, public speaking, and guest engagement skills with the confidence to perform for individuals and groups.

Energetic, outgoing personality with an ability to think quickly and improvise in a fun, interactive environment.

Previous experience in hospitality, customer service, entertainment, theater, or guest-facing roles preferred.

Ability to stand for extended periods and maintain enthusiasm throughout a fast-paced shift.

Flexible availability, including evenings, weekends, holidays, and special events.

Room and dining discounts at Marcus Hotels & Resorts

“Two-for-one” movie passes at Marcus Theatres

Paid time off ( full time associates) and early wage access

Medical, dental, and vision insurance after 30 days ( full time associates)

Company-paid life insurance and 401k with employer match

Career advancement and transfer opportunities within Marcus properties

Join a fun, dynamic team with a shared mission of excellence (and maybe the occasional spy pun)

Job Type: Part Time

Wage: $15-17/hour

About Us:

A proud part of The Marcus Corporation, SafeHouse Milwaukee has operated undercover for nearly 60 years, crafting unforgettable guest experiences rooted in mystery, fun, and top-secret service. We are “People Pleasing People” and proud to support a team that celebrates individuality and hospitality with flair.

SafeHouse Milwaukee is an Equal Opportunity Employer.

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