Safeguards Workforce Operations Program Lead

EngineersOfAI; San Francisco (CA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Anthropic seeks a Program Manager for Safeguards Workforce Operations to own onboarding, offboarding, device provisioning and access provisioning for contractor, vendor and BPO reviewers in San Francisco.

You will partner with IT, Security and vendor teams to translate demand into capacity plans, build scalable processes, and ensure compliant governance across all Safeguards programs. This role blends hands-on execution with program building in a fast‑moving environment.

Qualifications

• Have personally run onboarding, offboarding, access and device provisioning for contractor, vendor or BPO workforces.
• Have operated scaled human review programs with vendors or BPOs, such as trust & safety, content moderation or data annotation operations.
• Have turned ad hoc processes into scalable ones and helped teams adopt them.

Responsibilities

• Own the workforce lifecycle for contractor, vendor and BPO reviewers: onboarding, offboarding, device provisioning and access provisioning
• Triage and execute inbound requests for new or changing vendor, BPO and contractor capacity
• Turn ad hoc or broken processes into scalable ones, with clear owners, service levels and a system of record
• Partner with IT and Security on access governance: least‑privilege provisioning, timely revocation and regular access reviews
• Build and maintain capacity plans with Enforcement leads, translating review demand into workforce needs and adjusting as priorities shift
• Work with Safeguards vendor management to hold partners accountable to capacity and onboarding commitments
• Align practices with Human Data Operations and other teams running scaled human review, and help them streamline their own workflows
• Help define the long‑term workforce strategy for Safeguards Enforcement

Skills

Onboarding

Offboarding

Access provisioning

Device provisioning

Capacity planning

Vendor management

Cross-team collaboration

IAM tooling

Tools

Identity and access tooling

Job description

Anthropic seeks a Program Manager for Safeguards Workforce Operations to own onboarding, offboarding, device provisioning and access provisioning for contractor, vendor and BPO reviewers in San Francisco.

You will partner with IT, Security and vendor teams to translate demand into capacity plans, build scalable processes, and ensure compliant governance across all Safeguards programs. This role blends hands-on execution with program building in a fast‑moving environment.