Child Safety Safeguards Operations Analyst

Anthropic; New York (NY); Hybride; USD 245 000 - 285 000; Plein temps

Avantages offerts par ce poste

Equity donation matching

Generous vacation

Parental leave

Flexible hours

Office space

Résumé du poste

Anthropic is seeking a Safeguards Enforcement Analyst to manage and scale child safety content review workflows, coordinating with engineering, policy, and legal teams to close enforcement gaps. You will oversee onboarding, training, QA, and ongoing relationships with review partners, ensuring accuracy and timely responses.

This role involves handling sensitive content and requires proactive design of scalable enforcement processes, documentation, and trend reporting to leadership.

Qualifications

• Experience in trust & safety, content moderation operations, or policy enforcement with exposure to CSAM/CSEM.
• Experience managing content review operations, including quality assurance and workflow management.
• Experience standing up and scaling policy enforcement or content review workflows.
• Proficiency in SQL and/or other data analysis tools to monitor workflow health, review queue metrics, and surface enforcement trends.
• Experience communicating findings to cross‑functional stakeholders, such as Product, Policy, Engineering, and Legal teams.
• Understanding of the challenges involved in implementing product policies at scale in the content moderation space.

Responsabilités

• Own the day-to-day operational management of child safety content review workflows, including task routing, queue management, escalation handling, and SLA monitoring.
• Serve as the primary point of contact for review partners conducting child safety content review, including onboarding, training, quality assurance, and ongoing relationship management.
• Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions.
• Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for CSAM, CSEM, and related child safety policy violations.
• Review novel or ambiguous flagged content to drive enforcement decisions and surface policy gaps to the Safeguards policy design team.
• Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale.
• Keep up to date with emerging AI policy enforcement best practices, evolving legal frameworks, and developments in child safety technology, and use these to inform our workflows.
• Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership.
• Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy.

Connaissances

Trust & Safety

Content moderation operations

Policy enforcement

SQL

Cross-functional communication

Policy implementation

Formation

Bachelor’s degree or equivalent

Outils

Python

PhotoDNA

Perceptual hashing

Description du poste

Anthropic is seeking a Safeguards Enforcement Analyst to manage and scale child safety content review workflows, coordinating with engineering, policy, and legal teams to close enforcement gaps. You will oversee onboarding, training, QA, and ongoing relationships with review partners, ensuring accuracy and timely responses.

This role involves handling sensitive content and requires proactive design of scalable enforcement processes, documentation, and trend reporting to leadership.