Safeguards Access Operations Specialist

Eastridge Workforce Solutions; New York (NY); Hybrid; USD 230,000 - 250,000; Full time

Benefits offered by this job

Benefits package

Job summary

Eastridge Workforce Solutions seeks a Safeguards Access Operations Specialist to support client teams in New York, Washington, DC, or San Francisco. The role is temporary (about 6 months) with a hybrid/on-site work arrangement and an hourly rate of $120.

Expect 40 hours per week, Monday–Friday, non-exempt status. Responsibilities include reviewing access applications, provisioning and revoking access per runbooks, monitoring for policy violations, handling manual data requests, and drafting

Qualifications

• 2+ years in trust & safety, fraud, risk, compliance, KYC/KYB, or another operations role making decisions against written policy.
• Ability to hold and apply many detailed, evolving program rules.
• Strong written communication for decision rationales and customer-facing correspondence.
• Meticulous recordkeeping with audit trail for every access decision.
• Sound judgment on escalation needs.
• Ability to work independently and cross-functionally with policy, enforcement, engineering, and sales.

Responsibilities

• Review applications for trusted and special access programs and document rationale.
• Provision, suspend, and revoke access per runbooks with complete case records.
• Monitor admitted organizations for policy violations and escalate findings.
• Process exemption and data-handling requests requiring manual review.
• Draft customer notices and coordinate with account teams on approvals and changes.
• Work disputed eligibility decisions and gather context for re-review.
• Flag gaps between criteria and cases; suggest improvements and report on queue metrics.

Skills

Policy interpretation

Decision documentation

Cross-functional collaboration

Job description

Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking a Safeguards Access Operations Specialist to support our client's team.

Created/Revised Date: September 18, 2026

Anticipated Closing Date: October 18, 2026

Job Title: Safeguards Access Operations Specialist

Location: New York, NY; Washington, DC; or San Francisco, CA (Hybrid/On-site)

The hourly rate for this position is expected to be between $120.00 – $120.00 per hour, depending on geographic location, experience and other qualifications of the successful candidate.

Employment Type: Temporary, approximately 6 months

FLSA Status: Non-Exempt

Schedule: Monday-Friday, 40 hours/week

Job Summary

• Review applications for trusted and special access programs against established criteria, verifying organizational identity, stated use cases, and account history, and documenting a clear rationale for each decision
• Provision, suspend, and revoke access according to program runbooks, keeping case records complete and current
• Monitor admitted organizations for policy violations, compromised credentials, and activity outside their approved scope, escalating findings with supporting evidence
• Process exemption and data-handling requests that require manual review
• Draft customer notices and coordinate with account teams on approvals, violations, and access changes
• Work disputed or misclassified eligibility decisions, gathering context to support a re-review
• Flag gaps between written criteria and real cases, suggest improvements to runbooks and review tooling, provide surge review support during program launches, and report on queue volume, turnaround, and outcomes

Requirements

• 2+ years in trust & safety, fraud, risk, compliance, KYC/KYB, or another operations role making decisions against written policy
• Ability to hold and consistently apply many detailed, evolving program rules
• Strong written communication for decision rationales and customer-facing correspondence
• Meticulous recordkeeping, with an understanding that every access decision needs an audit trail
• Sound judgment on when a case is clear-cut versus needs escalation
• Ability to work independently and cross-functionally with policy, enforcement, engineering, and sales partners
• Preferred: cybersecurity background, or experience with business verification/due diligence, sanctions screening, or running enterprise/partner access programs

Benefits

Eastridge Workforce Solutions offers the following benefits, subject to applicable eligibility requirements . Use this link https://applicantcenterstorage.blob.core.windows.net/public-documents/EWSb1cb390e-729b-47eb-ab2f-b92adafbdd07-2024EplicaBenefitSummaryTempExternal.pdf to learn more about benefits available to Eastridge’s temporary em ployees.

Due to the varying length(s) of temporary assignments, Eastridge Workforce Solutions’ Temporary Staff are not eligible for paid time off , unless required by applicable state law in which the position is based . However, f rom time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.

Disclaimer

The compensation and benefits information in this posting represents Eastridge’s good faith and reasonable estimate of what it might pay for this position. Eastridge reserves the right to modify this information at any time, subject to applicable law.

Equal Opportunity Employer

Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity , and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity , gender e xpression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Background Checks

Certain clients require Eastridge Workforce Solutions to perform background check s. Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.

Massachusetts Candidates

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Privacy

Information collected and processed as part of your candidate profile, job application, resume, and/ or any other information you choose to submit is subject to Eastridge’s Privacy Policy : https://www.eastridge.com/privacy-policy , as well as Eastridge ’ s Pre-Use Notice of Collection and Automated Decision-Making Technologies : https://www.eastridge.com/data-collection-notice .

By applying for this position, you consent to being contacted by Eastridge Workforce Solutions and its agents or authorized service providers regarding employment opportunities, assignments, and the recruiting process. Communications may be by phone call, AI-assisted or AI-generated phone call (where permitted by law), automated text message (SMS), or email.

The purposes for these communications may include, but are not limited to, confirming your interest in available opportunities, scheduling interviews, conducting initial screening conversations, and collecting information relevant to your application.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. You may opt out of receiving text messages at any time by replying "STOP" to any SMS message. For additional information regarding our text messaging practices, please review our SMS Terms and Conditions at: https://www.eastridge.com/sms-terms-and-conditions . You may opt out of receiving e-mail by clicking the "Unsubscribe" button.