Safeguarding Operations Lead - Matchdays & Events

West Ham United FC; West Virginia; On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

25 days annual leave plus birthday off

Pension and life insurance

Healthcare cash scheme

Travel season ticket loan

Cycle to work scheme

Discounted season tickets

Staff discounts in club store

Job summary

West Ham United is seeking a Safeguarding Senior Officer to join our Safeguarding team at the London Stadium. The role covers safeguarding across men’s and women’s football, home fixtures, events and wider club activity, ensuring safety for children, young people and adults at risk.

You will coordinate safeguarding across fixtures, deploy Matchday Safeguarding Officers and maintain accurate records while following data-protection requirements.

Qualifications

• Experience in safeguarding, welfare or safeguarding environments.
• Strong knowledge of safeguarding standards and professional practice.
• Experience responding to safeguarding concerns and taking appropriate actions.
• Ability to maintain safeguarding systems, monitor compliance and record accurately.
• Commitment to safeguarding and promoting safety, welfare and wellbeing.

Responsibilities

• Coordinate safeguarding across men's and women's matches and Club events.
• Brief, deploy and support Matchday Safeguarding Officers.
• Coordinate safeguarding for children, young people and adults at risk.
• Ensure safeguarding information, staffing, resources, risk assessments and safe-working arrangements.
• Record incidents, actions and handovers accurately and securely.
• Support referrals and information sharing with football authorities and statutory agencies.

Skills

Safeguarding experience

Written communication

Organisation & prioritisation

Ownership & autonomy

Interpersonal skills

Adaptability

Inclusive approach

Digital systems familiarity

MyConcern familiarity

Tools

MyConcern

Job description

West Ham United is seeking a Safeguarding Senior Officer to join our Safeguarding team at the London Stadium. The role covers safeguarding across men’s and women’s football, home fixtures, events and wider club activity, ensuring safety for children, young people and adults at risk.

You will coordinate safeguarding across fixtures, deploy Matchday Safeguarding Officers and maintain accurate records while following data-protection requirements.