Safe at Home Case Aide

Bethany; Granite City (IL); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Health benefits

403(b) retirement matching

Generous PTO and holidays

Education reimbursement

Wellness program

Job summary

Bethany is seeking a Case Aide in Illinois to support families in crisis by connecting them with community resources and maintaining stability for children. You will help parents access services and keep families together.

Responsibilities include transporting clients, scheduling appointments, drafting notes, coordinating with the case manager, and assisting with paperwork. This role requires a valid driver's license, background checks, and alignment with the agency's faith-based mission.

Qualifications

• HS diploma or equivalent required.
• Strong organizational skills and reliability.
• Excellent verbal and written communication.
• Compassionate, customer-focused service.
• Attention to detail; able to meet deadlines.

Responsibilities

• Provide transportation to medical appointments and other services.
• Assist with scheduling medical and dental appointments.
• Draft and maintain notes from visits for case files.
• Monitor and report on home visits with clients.
• Handle paperwork and phone calls for the case manager.
• Prioritize tasks with supervisor and team members.
• Attend trainings and meetings as assigned.
• Assist with file audits and small purchases as needed.
• May participate in Bethany events; perform other duties.

Skills

High School Diploma or equivalent

Organizational skills

Verbal and written communication

Customer service

Attention to detail

Time management / reliable

MS Office Suite

Valid driver's license

MVRC/background checks

Criminal history screening

Faith alignment with mission

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Locations

Showing 1 location

• Pay or shift range: $17 USD to $23 USD

  Pay range is the budgeted amount. Final offers considered skill set, experience, location, qualifications, and other factors.

• Travel required: Yes

Description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

As a Case Aide you will give unsupported and isolated families more stability to get through hard times. As part of our Bethany team, you’ll help parents connect with community resources and build support networks to keep their families together and their children out of foster care. By strengthening families before crisis hits, you’ll help them stay where they belong—together.

How Your Role Makes a Difference

• Provide transportation to clients for medical appointments, foster homes, and other social agencies.
• Assist with scheduling medical and dental appointments for clients.
• Draft and maintain notes related to interactions and areas of concern observed during visits and share notes with assigned case manager.
• Monitor home visits with clients.
• Complete paperwork and phone calls for case manager, as requested.
• Schedule and prioritize work duties in partnership with supervisor and other team members.
• Report transportation problems that occur and impede timely transportation requests.
• Attend trainings and meetings as assigned by supervisor.
• May assist with file audits and small purchase requests.
• May be required or asked to participate in a Bethany sponsored event.
• Complete other duties as assigned.

What Will Make You Successful

• High School Diploma or equivalent.
• Demonstrated organizational skills.
• Excellent verbal and written communication skills.
• Must have an ability to provide excellent and compassionate customer service.
• Ability to work independently with strong attention to detail.
• Must be reliable with time-sensitive deadlines and tasks.
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite.
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul.
• Access to training, professional development, and career growth opportunities.
• Low-cost health benefits (medical, dental, and vision).
• Matching 403(b) retirement contributions.
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks).
• Education reimbursement for master’s degree program in human services.
• Comprehensive employee assistance and wellness program.
• Employee covered long-term disability and term life insurance.

Salary disclosure for residents of California, Colorado, Connecticut, Washington D.C., Hawaii, Illinois, Maryland, & New York. Note: Bethany’s compensation plan accounts for geographical differentials. Accepting On-Going Applications. Link to full Benefits Package (Total Rewards Guide) is on the Bethany Career Page.

Travel Required

Yes. Up to 40% within region.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.