SaaS Systems Administrator & Help Desk Mentor

Fleetio; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Fleetio in the United States seeks an IT Systems & SaaS Operations specialist to own the configuration and ongoing management of Okta and Google Workspace, ensuring security and seamless productivity.

You will identify optimization opportunities across the tech stack, implement efficiency and security improvements, and provide tier‑2 support and mentorship to the help desk team to foster growth and continual improvement.

Responsibilities

• You will take ownership of configuring and managing critical SaaS applications like Okta and Google Workspace to ensure optimal performance.
• You will identify areas for improvement within the tech stack and implement changes to enhance efficiency, security, and productivity.
• You will provide tier 2 support and mentorship to the help desk team, fostering a culture of growth and continuous improvement.

Job description

Fleetio in the United States seeks an IT Systems & SaaS Operations specialist to own the configuration and ongoing management of Okta and Google Workspace, ensuring security and seamless productivity.

You will identify optimization opportunities across the tech stack, implement efficiency and security improvements, and provide tier‑2 support and mentorship to the help desk team to foster growth and continual improvement.