SaaS Renewals & Revenue Growth Lead

Copado; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses

Health insurance

401(k) Plan

Paid Time Off

Wellness perks

Job summary

Copado, the leading DevOps platform for Salesforce, is seeking a Renewals Manager to own renewal outcomes for a North American portfolio. You will drive renewal conversations, manage a 120-day forecast, and collaborate with Sales and Customer Success to protect recurring revenue.

In this role, you will build relationships with key stakeholders, reinforce Copado's value, and lead negotiations to secure renewals while maintaining operational discipline in CRM and forecasting.

Qualifications

• 3+ years in SaaS renewals, account management, or customer-facing revenue roles.

Responsibilities

• Own renewal outcomes from engagement to closure to maximize recurring revenue and minimize churn.
• Proactively engage customers via calls and discovery to understand priorities and risks.
• Reflect customer value and connect Copado capabilities to business objectives to justify continued investment.
• Maintain a 120-day renewal forecast with validated commitments and identified risks.
• Lead commercial negotiations and renewal terms with stakeholders to close mutually beneficial agreements.
• Build relationships with key decision-makers and economic buyers to support renewal decisions.

Skills

SaaS renewals

Account management

Customer relationships

Forecasting

CRM discipline

Cross-functional collaboration

Tools

CRM systems

Job description

Copado, the leading DevOps platform for Salesforce, is seeking a Renewals Manager to own renewal outcomes for a North American portfolio. You will drive renewal conversations, manage a 120-day forecast, and collaborate with Sales and Customer Success to protect recurring revenue.

In this role, you will build relationships with key stakeholders, reinforce Copado's value, and lead negotiations to secure renewals while maintaining operational discipline in CRM and forecasting.