SaaS IT Systems Administrator – Automation & Identity

LangChain; United States; On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Flexible vacation

In-office meals in the US

Job summary

LangChain is seeking an IT Systems Administrator to join the founding IT team in San Francisco. You’ll run our SaaS stack day to day, handle maintenance and access, and build automation as we scale.

This role blends operations and automation—managing employee lifecycle, provisioning, and policy enforcement while working with a modern AI-enabled IT stack. A startup mindset and strong scripting are essential.

Qualifications

• 3+ years of IT systems administration or IT engineering experience, ideally at a fast-growing startup.
• Experience administering a broad SaaS stack including Google Workspace, Slack, Notion, and AI tools.
• Hands-on experience administering Okta (SSO, SCIM provisioning, Okta Workflows).
• Proficiency with REST APIs, webhooks, and API authentication methods.
• Experience using Claude Code or similar AI agents as part of daily workflows.
• Experience with macOS MDM platforms and endpoint security tooling.
• Strong networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
• Clear communication with non-technical users.

Responsibilities

• Own day-to-day administration of the SaaS stack, including maintenance, configuration changes, and license management.
• Administer LangSmith product and use APIs to automate admin work.
• Administer identity and permissions across core SaaS platforms (Google Workspace, Slack, GitHub, Zoom, Microsoft 365).
• Develop scripts, integrations, and reusable workflows using low/no-code tools.
• Connect systems through APIs and event-driven workflows to reduce manual work.
• Administer Okta and user access; manage RBAC policies and group rules.
• Establish repeatable standards and automation for employee lifecycle and access reviews.
• Administer MDM platform Iru for policy configurations, patching, zero-touch deployment, and desktop envs.
• Troubleshoot and support employees across hardware, software, networking, and SaaS; build AI ITSM harness and write playbooks.

Skills

IT systems administration

SaaS stack administration

Okta administration

REST APIs

AI tools (Claude, ChatGPT)

macOS MDM

Networking fundamentals

Clear communication

Automation scripting

Tools

Google Workspace

Slack

Notion

Claude

ChatGPT

Okta

Iru

Microsoft 365

Job description

LangChain is seeking an IT Systems Administrator to join the founding IT team in San Francisco. You’ll run our SaaS stack day to day, handle maintenance and access, and build automation as we scale.

This role blends operations and automation—managing employee lifecycle, provisioning, and policy enforcement while working with a modern AI-enabled IT stack. A startup mindset and strong scripting are essential.