SaaS IT Systems Admin - Automation & AI Tooling

Wwshemi; San Francisco (CA); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

In-office meals

Job summary

LangChain is hiring an IT Systems Administrator to join the founding IT team in San Francisco. You will run the SaaS stack, handle maintenance, and build automation to scale as the company grows.

The role requires experience with Google Workspace, Slack, Notion, and AI tools like Claude/ChatGPT, plus Okta and MAC MDM expertise. Expect a highly automated environment and a chance to influence IT tooling and policies.

Qualifications

• 3+ years of IT systems administration or IT engineering in a fast-growing startup.
• Experience administering a broad SaaS stack including Google Workspace, Slack, Notion, and AI tools like Claude and ChatGPT.
• Hands-on experience administering Okta, including SSO, SCIM provisioning, and Okta Workflows.
• Comfort with REST APIs, webhooks, and API authentication methods.
• Experience with a macOS MDM platform and endpoint security tooling.
• Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
• Clear communication, with patience for non-technical users.

Responsibilities

• Own day-to-day SaaS stack administration including maintenance, changes, and license management.
• Automate admin work via APIs, scripts, and low/no-code tooling.
• Manage identity across core SaaS platforms and implement RBAC.
• Develop automation and tooling to reduce manual tasks.
• Administer the MDM platform (Iru) for policy enforcement and deployment.
• Oversee hardware lifecycle from procurement to recycling.
• Provide hands-on IT support to on-site and remote employees.

Skills

SaaS Administration

Okta SSO/SCIM

REST APIs

Claude & ChatGPT tools

macOS MDM

Networking fundamentals

Clear communication

Tools

Google Workspace

Slack

Notion

Claude

ChatGPT

Iru MDM

Okta

Job description

LangChain is hiring an IT Systems Administrator to join the founding IT team in San Francisco. You will run the SaaS stack, handle maintenance, and build automation to scale as the company grows.

The role requires experience with Google Workspace, Slack, Notion, and AI tools like Claude/ChatGPT, plus Okta and MAC MDM expertise. Expect a highly automated environment and a chance to influence IT tooling and policies.