SaaS Inside Sales Development Representative

XtendLive; United States; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary + equity package

Flexible work environment

Health & wellness benefits

Real opportunity to grow your role

Job summary

A dynamic tech company in the United States is seeking a passionate Inside Sales Development Representative to lead customer engagement and drive sales conversions. The ideal candidate will have 2–5 years of experience in business development, particularly within SaaS environments, and possess strong communication skills to enhance customer relationships. Enjoy a remote-friendly work environment, competitive salary, and opportunities for growth within this collaborative team.

Qualifications

• 2–5 years of experience in Business Development or Sales Development at a SaaS company.
• Experience selling a self-serve or product-led growth model is a plus.
• Strong communicator who can simplify complex ideas.

Responsibilities

• Drive business forward to cultivate a targeted list of companies.
• Own the customer journey from first contact to successful client experience.
• Proactively engage with users to increase adoption and retention.

Skills

Business Development

Sales Development

Communication

Customer Engagement

Job description

Get AI-powered advice on this job and more exclusive features.

Xtendif makes digital event creation a breeze, boosts attendee engagement, and delivers powerful analytics you can use.

Position Overview:

We are seeking a passionate and driven Inside Sales Development Representative to join our team at XtendLive. In this role you will serve as the first point of contact for qualified leads, cold calls and customers trialing the product ensuring they receive exceptional support throughout their journey with our platform. Your focus will be on converting leads, prospects and trials to subscription sales, facilitating successful conversions with an excellent customer experience.

Key Responsibilities:

• Drive Business forward to cultivate a targeted list of companies to win new business, close sales, and reach sales targets
• Work with a targeted list of businesses with needs in the events area, uncover the true needs of their business and recommend the right solutions
• Own the customer journey from first contact to successful client experience
• Proactively engage with users to increase adoption, usage, and retention.
• Identify churn risks and work cross-functionally (Product, Support, Sales) to resolve issues
• Collect and surface user feedback to help improve the product experience.
• Build strong relationships with key accounts and serve as a trusted advisor.

What we’re looking for:

• 2–5 years of experience in Business Development or Sales Development at a SaaS company.
• Experience selling a self-serve or product-led growth model is a plus.
• Strong communicator who can simplify complex ideas and engage users with empathy.
• Startup mindset: self-starter, adaptable, thrives in ambiguity, and solution oriented.
• Bonus: Familiarity with event tech or experience working with event organizers.

Why you’ll love it here:

• You’ll shape the customer experience at an early-stage startup with real impact.
• We’re a collaborative, nimble team that values ownership and initiative.
• Competitive salary + equity package
• Flexible work environment (remote-friendly)
• Health & wellness benefits
• Real opportunity to grow your role as the company scales

Send resumes to [e-mail]