SaaS Growth Lead: Customer Success & Sales

Business Dash

Northern (KY)

Hybrid

USD 60,000 - 120,000

Part time

11 days ago

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Job summary

Business Dash is seeking a Customer Success & Sales Account Executive to drive new SaaS sales and support ongoing client success. You will onboard customers, demonstrate platform features, and serve as the main contact to resolve issues while seeking upsell opportunities.

Applicants should have 1–3 years in SaaS sales with a customer-success background and strong communication. Experience with CRM tools like HubSpot or Salesforce is preferred, and familiarity with contractors in our target

Qualifications

1–3 years selling software-as-a-service platforms.
Background in customer success, account management, or technical support.
Able to learn complex business operations software and explain it clearly.
Strong verbal and written communication for client presentations and conflict resolution.
Resourceful in handling complaints and technical issues.

Responsibilities

Drive new sales: prospect, pitch, and close new business accounts against revenue targets.
Onboard clients: guide new customers through setup and features they will actually use.
Support clientele: act as main contact and resolve client issues quickly.
Train users: run live demonstrations to help clients run daily operations on the platform.
Retain accounts: build relationships that reduce churn and identify upsell opportunities.