SaaS Account Management Intern — Growth & Engagement

IDeaS Revenue Solutions; BLOOMINGTON (MN); Hybrid; USD 21,000 - 28,000; Part time

Job summary

IDeaS Revenue Solutions in Bloomington, MN invites an Account Management Intern to learn the fundamentals of SaaS account management, including client segmentation and portfolio assignment, identifying and addressing client concerns, and supporting expansion within accounts.

You will assist with data capture, outbound client outreach, and using Salesforce to manage client accounts, while gaining exposure to sales processes and value delivery for clients.

Qualifications

• Enrolled as a Junior or Senior in an accredited college or university seeking an undergraduate degree in Business, Analysis, or Hospitality Management program.
• Work experience in a hotel or in a company that provides a SaaS offering preferred, but not required.
• Computer skills in Microsoft Office (Word, Excel, PowerPoint & Outlook).
• Strong verbal and written communication skills.
• Ability to give attention to detail, task completion, and deadlines.
• Ability to work independently and with a team.
• Enthusiastic/entrepreneurial.
• Ability to learn and think quickly and be coached.

Responsibilities

• Support demand generation initiatives by assisting with the capture of data points about our clients, identifying target accounts, and assisting in the administration of client outreach.
• Help conduct proactive outbound client engagement plans.
• Work with the account management team to navigate client’s corporate structure and identify decision makers, uncover critical business issues, research ways to stimulate engagement and communicate IDeaS’ value proposition.
• Assist Account Managers with the administration of digital sales tools.
• Use Salesforce.com to manage client account and contact records.
• Support pipeline creation for growth opportunities within our client accounts.
• Proactively seek out information & research using the web, industry resources, and other vehicles to stay current on industry issues/trends and competing products.
• Perform other duties, as assigned.

Skills

Microsoft Office

Communication

Teamwork

Detail oriented

Independent learner

Education

Junior or Senior year in undergrad (Business/Analysis/Hospitality)

Tools

Salesforce.com

Job description

IDeaS Revenue Solutions in Bloomington, MN invites an Account Management Intern to learn the fundamentals of SaaS account management, including client segmentation and portfolio assignment, identifying and addressing client concerns, and supporting expansion within accounts.

You will assist with data capture, outbound client outreach, and using Salesforce to manage client accounts, while gaining exposure to sales processes and value delivery for clients.