SA Assist - Military

Georgia Department of Revenue; Augusta (GA); On-site; USD 18,000 - 25,000; Full time

Job summary

Augusta Technical College is seeking a Student Affairs Assistant - Military/Veteran Services to perform tech-related and administrative duties for VA education benefits delivery. The role supports veterans across campuses and helps navigate benefits.

The position requires a high school diploma or equivalent and 3 years of computer-support experience; a credential in Business Administration or Information Technology is preferred. Some travel may be required.

Qualifications

• High school diploma or equivalent and 3 years of experience with computer support and navigating VA benefits processing.
• Preference for credential in Business Administration or Information Technology from an accredited college; 1 year of related work experience preferred.

Responsibilities

• Assist students with resources within the Military Service Center.
• Process applications for VA education benefits at all campuses.
• Assist with military enrollment certification requests for all campuses.
• Help students and/or parents navigate VA education benefits.
• Maintain active and inactive military/veteran files.
• Keep VA informed of enrollment status of veterans and eligible persons.
• Notify Military Services Coordinator of any issues affecting VA services.
• Stay up to date on VA rules and benefits.
• Guide work-study students in customer service, cleanliness, and restocking of supplies for the Military Service Center.
• Perform other duties as assigned by the Military Services Coordinator.

Skills

Tech skills

Customer service

Organizational skills

Verbal and written communication

Education

High school diploma or equivalent

Credential in Business Administration or Information Technology (preferred)

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

SA Assist - Military

Agency:

Augusta Technical College

Job Requisition ID:

JR0000004477

Shift:

Not Applicable (United States of America)

Compensation Details:

$15.50 PER HOUR

Job Description:

JOB SUMMARY

The Student Affairs Assistant - Military/Veteran Services is responsible for performing technology-related and administrative duties associated with the delivery of VA education benefits.

MAJOR DUTIES

• Assist students with resources within the Military Service Center.

• Serves as intake/processing representative for individuals submitting applications for all campuses.

• Serves as intake/processing representative for individuals submitting military enrollment certification requests for all campuses.

• Assists students and/or parents in navigating the process to utilize various types of VA education benefits.

• Assist with the preparation and maintenance of active and inactive military/veteran files.

• Keep VA informed of the enrollment status of veterans and other eligible persons.

• Apprise the Military Services Coordinator of any internal problems that may affect service to VA students.

• Keep up to date on current VA rules and benefits.

• Assists with the guidance of work-study students related to customer service, cleanliness, and restocking of supplies for the Military Service Center.

• All other duties as assigned by the Military Services Coordinator.

COMPETENCIES

Must demonstrate strong technology and computer applications skills, customer service, organizational skills, and verbal and written communication skills. Flexibility of travel if necessary.

MINIMUM QUALIFICATIONS

A high school diploma or high school equivalency and 3 years of experience with computer support, information technology, and navigating VA benefits processing.

PREFERRED QUALIFICATIONS

A credential in Business Administration or Information Technology, or a closely related field from an accredited postsecondary college or university, is strongly preferred. At least 1 year of full-time related work experience required.

Minimum Qualifications:

High school diploma or equivalent

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.